Full Time Store Associate
At True Classic, we’re revolutionizing the retail experience and creating something truly remarkable—and it all begins with exceptional people.
Do you have a passion for helping others look and feel their best?
Do you thrive in a performance-driven environment where your success is celebrated?
Are you ambitious, entrepreneurial, and ready to elevate your career?
If your answer is yes, True Classic is the place for you!
As a Part-Time Sales Associate, you will be the face of True Classic in your local community. Your role is to connect with customers, provide personalized guidance, and curate an outstanding shopping experience. By embodying our brand values, you’ll play a pivotal role in driving sales and building loyalty.
Key Responsibilities
- Greet and engage customers warmly and professionally.
- Deliver the TRUE Experience through our sales management process (training provided), ensuring customer satisfaction and maximizing revenue.
- Assist customers in selecting merchandise tailored to their needs, offering thoughtful and personalized recommendations.
- Become a product expert and educate customers about True Classic’s offerings.
- Handle customer inquiries with confidence and accuracy.
- Process transactions efficiently and accurately.
- Maintain a clean, organized, and visually appealing store environment.
- Support visual merchandising efforts to highlight our products effectively.
- Consistently achieve or exceed individual and team sales goals.
- Deliver exceptional service to earn top customer satisfaction scores.
- Stay updated on current products, promotions, and trends.
What We’re Looking For
- High school diploma or equivalent.
- 2+ years of retail experience, with at least 1 year in a high-volume environment.
- Proven track record of outstanding customer service and consistently exceeding sales goals.
- Exceptional communication and interpersonal skills.
- Self-motivated, team-oriented, and results-driven.
- Flexible availability, including nights and weekends.
- Ability to excel in a fast-paced, dynamic retail environment.
Physical Requirements
- Ability to stand for extended periods.
- Lift and carry up to 50 pounds.
- Climb ladders and step stools as necessary.
- Maintain energy and focus in a busy retail setting.
Company Overview:
True Classic launched in late 2019 and has grown to become one of the hottest direct-to-consumer men’s apparel brands, continuing to experience rapid growth despite changes to digital advertising and the macroeconomic environment. We are on a mission to empower over 100M people worldwide to look good and feel good by the end of 2034 and are guided by six core values to chart our path to success:
Move the Needle 📈
- We are obsessed with driving tangible business results
- We constantly refocus our efforts and eliminate busy work to drive measurable impact.
- We embrace simplicity, automation, and technology to amplify our force.
Harness Grit 💪🏻
- We are ambitious and persevere through challenges with a relentless spirit.
- We're optimistic about the future and our glass is half full.
- We are self-motivated, resourceful, and determined to make a difference.
Go Fast ⚡
- We are nimble, open-minded, and seek the fastest path to success.
- We remove barriers, eliminate friction, and move at the speed of light.
- We believe that “done is better than perfect” and fail forward to make progress.
Execute as a Pro 🏁
- We are curious and leverage data & insights to move in the right direction.
- We are doers, embody an owner’s mentality, and strive to get 1% better every day.
- We work systematically to produce consistent results & get our projects done right.
Be Creative 🎨
- We are first-principles thinkers and develop bold ideas to challenge the status quo.
- We are innovators at heart & believe that ingenuity is often the solution.
- We solve problems resourcefully and think outside the box.
Lead with Empathy
- We obsess over our customers to consistently over-deliver.
- We are inclusive, appreciative, and supportive of our employees & partners.
- We put ourselves in others’ shoes and seek to deeply understand their perspective.
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