Sales & Marketing Operations Associate
About us
TruffleHog is a popular open source tool used by security researchers all over the world to find leaky API keys and responsibly disclose them to affected companies. This provides income through bug bounty platforms like HackerOne to individuals that may otherwise have a hard time finding employment. This also prevents breaches from occurring, which can be very costly for companies to resolve.
When we founded Truffle Security Co. in February of 2021, we committed to continue to grow a community with security researchers around the world, and continue to provide free and open resources to support those that make the world more secure. We have a strong commitment to open source and to the community. We’re looking for help supporting our mission to prevent leaking credentials and build the best products for machine identity protection.
At Truffle, you’ll have the opportunity to join a fully remote, collaborative team contributing to meaningful advancements in cybersecurity.
About the role
We’re looking for our first Sales & Marketing Operations hire to join our team. In this role, you will play a critical part in optimizing our sales and marketing tools, improving processes, and driving data-driven decision-making. You'll help streamline operations and ensure our tools and systems are set up to support the company’s growth. If you’re passionate about creating efficiencies and delivering actionable insights, we'd love to chat!
What you'll be working on
- Optimize Tool Utilization:
- Customize and configure tools like Salesforce, Outreach, ZoomInfo, Common Room, Koala, and various marketing automation platforms to support business objectives.
- Maximize the ROI of these tools by improving usability and functionality for the team.
- Enable Accurate and Actionable Reporting
- Build and maintain dashboards and reports that provide visibility into metrics such as close rates, ARR, churn, and outbound activity.
- Ensure data reliability and consistency to support strategic decision-making.
- Streamline Workflows and Processes:
- Identify and implement process improvements across sales and marketing teams.
- Automate repetitive tasks and ensure smooth data flow between tools.
- Support Revenue Growth:
- Empower sales and marketing teams with tools and processes needed to meet or exceed their goals.
- Drive Cohesive Cross-Functional Alignment:
- Act as a bridge between sales and marketing operations, aligning goals, data, and reporting.
- Help unify tools and processes for better collaboration.
- Maintain Data Hygiene:
- Ensure clean and accurate data across all systems.
- Support Scaling Efforts:
- Build scalable processes and systems to support growth as the company prepares for additional funding and expansion.
What we're looking for
- Experience with startups or scaling companies.
- Strong analytical and problem-solving skills.
- Exceptional organizational skills with an eye for detail.
- Expert Salesforce expertise as a Salesforce Certified Administrator
- Knowledge of marketing automation platforms.
- Proficiency with sales tools and general SaaS metrics.
- Data analysis and reporting expertise.
- Familiarity with creating custom solutions and revenue operations best practices.
Bonus points
- Interest in cybersecurity
- Knowledge of email deliverability, and domain reputation management
Salary range: The target base salary range for this position is between $93,500 to $110,000 for candidates in the United States. Starting salary will vary based on job-related skills, knowledge, and experience. Leveling will be determined during the interview process. You may also be offered a bonus, stock options, and benefits. These salary ranges are subject to change, and we encourage candidates outside of this salary range to apply.
How we support our team
- Commitment to building a culture of mentorship, equity, and psychological safety
- Competitive compensation and equity package
- 401(k) with 6% company match
- Flexible paid time off
- 14 paid holidays, including Thanksgiving and Winter break, and "Truffle Holidays" where the entire company takes a day off
- Medical, dental, and vision coverage
- 80% Premium coverage for employees & their dependents
- Remote work stipend
- $800 new hire stipend, and $100/monthly thereafter. We want you to be comfortable working remotely.
- Health & wellness stipend
- $1,200/year. Maintaining your physical, mental, and emotional well-being is foundational to doing your best work
- Learning & development stipend
- $2,000/year. Adopting a growth-mindset allows you to grow professionally and personally.
- Company off-sites!
- We’re 100% remote with no office, but won’t let that stop us from working closely together. Past destinations have included Hawaii, Cabo, Chicago, Savannah, and the Rocky Mountains.
We’re looking for folks who are interested in being part of the journey to make the internet more secure. The internet is for all, and we believe that diverse experiences and people from all walks of life can contribute to this mission. That said, if what we’re doing resonates with your values, we’d love to have you apply even if you don’t check all of the boxes or match the job description to a tee.
Truffle strives to promote an equitable, inclusive, and psychologically-safe workplace for all who are interested in working with us. All job applicants will be considered throughout the employment process without regard to race, color, ethnicity, religion, sex, sexual orientation, gender perception/identity, age, pregnancy or parental status, disability status, or any other basis prohibited by law. If you are an individual with disabilities and reasonable accommodation is needed throughout the interview process, or to perform essential job functions, please let your recruiter know.
Lastly, we ask that all applicants consider the opportunity to answer a few voluntary demographic questions on the job application. This helps us track the inclusivity of our recruiting initiatives. Answering these questions is entirely optional and your answers will not be shared with the hiring team and will not impact the hiring decision.
Note: Our organization participates in the US federal E-Verify program. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. We do not use this information to pre-screen job applicants.
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