Logistics Operation Specialist, Picnic - Bogotá
Logistics Operation Specialist, Picnic - Bogotá
Who we are
At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers.
What You'll Do
- Monitor and manage the real-time track and trace of all last-mile deliveries to ensure timely arrival.
- Serve as the main point of contact for facilities and drivers regarding pick-ups and deliveries.
- Proactively identify and resolve any logistics issues that arise during the delivery process to ensure all orders are completed successfully.
- Coordinate with drivers to confirm all deliveries are made at the designated time.
- Optimize delivery routes and processes as needed to improve efficiency and punctuality.
- Communicate effectively with internal operations and facility staff to ensure a smooth flow of information and a seamless delivery experience.
- Document and report on delivery status, issues, and resolutions to improve future operations.
What We're Looking For
- At least one year of experience in a track and trace or logistics role.
- English proficiency at a C1 level.
- Strong problem-solving skills, a service-oriented mindset, and excellent organizational skills.
- Preferred: Experience in a fast-paced, time-sensitive delivery environment.
Why join us
- Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done.
- Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day.
- Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people.
- Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together.
What else you need to know
This role is based in our Bogotá office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
Ready to join us as we serve those who serve others?
#LI-Onsite
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