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Security Supervisor, Cleveland OH

Cleveland, Ohio

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Security Group is hiring Security Supervisors in the Cleveland, Ohio area.

Responsibilities include but are no limited to:

 

Responsibilities:

  • Help supervise operations of an assigned Client site on assigned shift.
  • Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
  • Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.
  • Ensure the Client Site is provided with high quality security services to protect people and property.
  • Handle all escalated security issues or emergency situations appropriately.
  • Assist in the  Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.
  • Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
  • Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
  • Maintain access control procedures set by building management.
  • Observe departing personnel to guard against theft of tenant or building property.
  • Respond to incidents including property emergencies.
  • Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions. 
  • Assist tenants and visitors with directions and general business information.
  • Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
  • Other duties as assigned.

 

Qualifications/Benefits:

  • Must be at least 18 years of age
  • Able to pass pre-employment drug screen and criminal background check
  • Able to read, write, speak, and understand English
  • Able to obtain and maintain a security guard card license in the State of Ohio.
  • Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Education and/or Experience: Previous security experience, High School diploma or general education degree (GED).

Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather.

Salary & Benefits: Compensation from $18.00 to $20.00 hourly (Varies on post and position), paid vacation and personal days, medical insurance, dental insurance, life and AD&D insurance, optional life and AD&D insurance, paid holidays, and 401(k). Skills-enhancing training and opportunities for career growth and promotion.

EOE M/F/D/V

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