Back to jobs
New

Director of Security

Chicago, IL

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

We are seeking an executive-level, strategic Security Director to oversee physical security, risk management, and operational leadership for a 38-story, 750,000+ sq. ft. Class A office tower in Chicago's Central Loop. Managing an on-site team of 8 security professionals, this leader serves as the primary liaison between security operations, property management, corporate leadership, and local emergency services to ensure a safe, high-end environment for commercial tenants and visitors.

Key Responsibilities

Strategic Leadership & Client Partnership

  • Serve as the primary on-site subject matter expert for security operations, interacting directly with property ownership and corporate leadership.

  • Build, improve, and maintain effective, high-trust relationships with both the client and on-site staff.

  • Coordinate necessary support services to effectively manage the site, meet or exceed financial and operational goals, and deliver exceptional customer service.

  • Develop, prepare, and compile reports, memos, and documentation pertaining to personnel activities, security metrics, and account trends.

Team Management & Operational Oversight

  • Directly manage, lead, and support a team of 8 security officers, site leads, and shift supervisors—including hiring, scheduling, payroll tracking, and performance evaluations.

  • Conduct annual performance reviews and manage performance tracking, disciplinary actions, and staff development initiatives.

  • Partner with HR and operations management on onboarding, training, personnel file integrity, and workforce management systems.

  • Track and manage company equipment in the field (technology, vehicles, etc.) to ensure proper usage in accordance with company policies.

High-Rise Safety & Crisis Management

  • Ensure high-quality physical security services across all 38 floors, tenant amenity spaces, retail corridors, and connected parking facilities.

  • Appropriately handle and lead initial responses to all escalated security issues or emergency situations.

  • Maintain comprehensive knowledge of federal, state, and local guidelines relative to contracted services.

  • Drive a culture of safety, accountability, and customer service that reflects company and client values.

Qualifications

  • Experience: Minimum of 7 years of managerial and policy-making experience in law enforcement or contract security management. High-rise Class A commercial office tower experience and extensive contacts within the local law enforcement community strongly preferred.

  • Education: Degree in Criminal Justice, Law Enforcement Management, or related field (or equivalent experience/education) preferred.

  • Licensing & Certifications: Ability to obtain and maintain a valid Permanent Employee Registration Card (PERC). Professional certifications in Security Management (CPP or similar) preferred.

  • Financial & Technical Skills: Proficient in Excel with the ability to create and manage budgets and budget variance reports. Experience with workforce management and scheduling platforms preferred.

  • Communication & Soft Skills: Excellent English verbal and written communication skills (bilingual is a plus) with the ability to address policy and operational questions concisely to ownership. Strong qualitative, quantitative, and time-management abilities.

  • Physical Demands & Clearances: Ability to stand for extended periods, perform indoor/outdoor foot patrols in all weather conditions, and lift/push/pull up to 50 lbs. Must pass pre-employment drug screen and criminal background check. Must maintain a reliable contact phone number.

Compensation & Total Rewards

  • Competitive Salary: Base Salary: $78K - 83K, plus discretionary year-end bonus potential.

  • Comprehensive Healthcare: High-quality Medical, Dental, Vision, Life, and AD&D insurance options (including optional supplemental coverage).

  • Generous Paid Time Off: Accrued paid vacation, personal days, and paid holiday coverage to support work-life balance.

  • Retirement Savings: 401(k) plan.

  • Career Growth & Advancement: Continuous, skills-enhancing training programs and clear pathways for leadership advancement.

EOE/M/F/D/V

#HP

Create a Job Alert

Interested in building your career at Titan Security Group? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Employment

Select...
Select...

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
What is your current shift availability? *
Select...
Are you currently or have you ever been employed with either Marksman, Titan, or ISM? *
Select...

If yes, you can always opt-out by replying STOP.  Titan & Marksman Privacy Policy & Terms of Use

Select...

Flexibility

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Titan Security Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.