Product Manager - Messaging Data Platform

See yourself at Twilio

Join the team as Twilio’s next Product Manager in our Messaging Data Platform team for runtime integrations.

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

This position is needed to craft and deliver a vision for Twilio’s operational integrations with our Messaging Data Platform.

Twilio is looking for a Product Manager to join the Messaging Data Platform product team of our Communications business unit.  This is a relatively early career role managing the internal foundational APIs, data persistence, and eventing platform that powers Twilio messaging. The job skews technical, and an engineer with an interest in transitioning to product for a high-scale, high-reliability technical platform would be well suited for success. As the customers of this platform product are internal, your stakeholders are privy to all the technical details and only a Slack message away, allowing for genuinely agile collaborative product discovery and development. Working side by side with other product managers and engineering counterparts, you will collaborate to craft and deliver on the vision, strategy, and roadmap for messaging data at Twilio.

Responsibilities

In this role, you’ll:

• Be the voice of internal engineering customers in every conversation and decision, ensuring we build a world class platform that Twilio’s teams and customers can rely on.
• Shape the product strategy, roadmap, and release cadence for a major part of Twilio’s Messaging product.
• Work across Twilio to evolve a common internal domain model for messaging.
• Get your hands dirty, align executives, convince peers, and coordinate dependencies to get-it-done.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Experience building or integrating with APIs and eventing platforms.
• Strong technical and analytical skills. 
• Interest in and ability to understand distributed systems architectures and speak directly with engineers about technical tradeoffs and decisions.
• Ability to speak and write in English fluently.

Desired:

• Experience working in an agile development process with globally-distributed teams and customers, occasionally working non-standard hours.
• Ability to influence and build effective working relationships with all levels of the organization.
• Familiarity with schema evolution and Apache Avro.

Location

 This role will be based in our Tallinn, Estonia office or remotely in Estonia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.