Director of Admissions

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Position Job Description

Title: Director of Admissions
Department: Admissions
Comp Status: Exempt
Reports To: Campus President

Summary: The Director of Admissions is responsible for ensuring Admissions process functions
smoothly as outlined. Acts in a leadership and supervisory role for Admissions Representatives
and Coordinators, and provides motivation, troubleshooting, and support needed to achieve
performance and activity goals. Demonstrates and reinforces American Institute core values as
outlined. Assists in establishment of school revenue budgets in conjunction with Campus
Director and Regional Director of Admissions.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Structures, documents, and implements the Company’s established Policies
  and Procedures for Admissions as outlined, including but not limited to:
  • Evaluate future students by way of in‐person interviews, and refer any
    questionable candidates or issues immediately to the Director of
    Admissions
  • Professionally assist prospective students through the admissions
    processing accordance with all applicable Federal and State regulations
  • Ensure that accurate, timely and thorough student records are created
    in compliance with company standards during the Admissions Process
    and are forwarded to the appropriate departments.
  • Expand the awareness of the School and service within the community
  • Request referrals during and after the enrollment process
  • Convey only accurate and compliance‐approved employment data as
    provided by the school
  • Adequate product knowledge to effectively represent the options
    available to inquiring students at the School
  • Perform 2nd interviews with prospective students
  • Manage inquiry customer service to achieve prompt contact and
    weekly performance activity goals
• Hires, trains, supervises, evaluates and replaces staff as needed to ensure qualitative
  and quantitative objectives are achieved in Admissions process
• Develops, documents, and implements ongoing program of professional training
  for Admissions Representatives and Coordinators
• Provides management accurate weekly performance reports related to
  recruitment effectiveness and future start population
• Conducts weekly Admissions meeting
• Facilitates interdepartmental communications between Admissions, Financial Aid,
  Education and Placement departments to enhance Admission process and to
  create a positive atmosphere in each area
• Recommends course offerings, timing, representative compensation or operational
  issues of interest to enhance Admissions process
• Ensures adequate, accurate, and timely student records are created during
  Admissions process and such records are forwarded to the appropriate departments
• Structures and participates in self‐improvement program in management techniques
  and school Admissions practices, including responding to internal and external
  compliance and regulatory audits/reviews
• Conducts regular performance appraisals of Admissions Representatives and
  Coordinators
• Mandatory attendance at school graduation
• Other duties as assigned

Supervisory Responsibilities:

• Manages employees in the Admissions department.
  Responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organization’s policies and
  applicable laws.
• Responsibilities include:
  • Interviewing, hiring, and training employees; planning, assigning, and directing work;
    appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

Required Skills:

• Excellent written, telephone, & verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint, etc) and CampusVue
• Ability to achieve success individually and as part of a team
• Mature, positive, and collaborative interpersonal skills with both staff and students
• Possesses a thorough and demonstrable level of knowledge of school programs
• Possesses a thorough and demonstrable level of knowledge of Federal and
  State regulations
• Successfully completes and conducts AI admission training
• Ability to manage multiple tasks and successfully meet deadlines

Required Experience:

• Bachelor’s degree or equivalent experience required
• 3‐4 years minimum experience in Admissions

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/