Analyst, Trade & Accounts Receivable

About Unreal

We're on a mission to unjunk the world, starting with our favorite food group: CHOCOLATE.

Our story began when two kids who loved candy got tired of being told they couldn't eat it. All their favorites were filled with artificial ingredients, excess sugar, and stuff they couldn't pronounce. Why did something that tasted so good have to be so bad for them? OR DID IT?

That question inspired our mission: to unjunk the world. Unreal was born, and it sparked a ripple of change. With real, simple ingredients, no artificial anything, way less sugar, and unbelievable taste, those kids proved that better was possible (and, well, better).

Today, we're shaking up an old-school industry, winning over a devoted fanbase, and showing up on more and more shelves every day.

Job Summary

The Analyst, Trade & Accounts Receivable (AR) will play a key role in timely, accurate customer invoicing, prompt collection of outstanding balances, and proper coding and resolution of trade and non-trade deductions. In this role, you will collaborate closely with the Unreal Sales and Operations teams, brokers, external logistics partners, and customers to validate, dispute, and resolve outstanding deductions while maintaining proactive and consistent communication to prevent aging receivables.

This role requires someone who is highly organized, detail-oriented, and responsive, with strong communication skills and the confidence to voice concerns when issues arise. The ideal candidate is comfortable digging into details, thinking critically, and managing a high volume of time-sensitive tasks. This is an exciting opportunity for someone looking to grow their AR experience in a fast-growing company while contributing to the development of the evolving AR and trade deductions function.

The Analyst, Trade & AR will be a vital member of the Unreal Accounting team and report directly to the Senior Manager, Accounts Receivable.

What You’ll Do

• Maintain a detailed and organized accounts receivable system, including generating customer invoices, ensuring invoices are sent correctly and on time, processing payments, updating records, and maintaining customer accounts in an accurate and timely manner.
• Ensure timely customer payment collection by monitoring accounts, maintaining regular and proactive communication with customers, identifying issues early, and resolving inquiries and discrepancies promptly.
• Accurately track and record all trade spending, provide analysis and insight into customer spending, and validate and match deductions with promotional plans in Floret.
• Act as a liaison with the Sales team and brokers to track promotions and payments in Floret, while ensuring planning information in Modus is accurate and cross-referenced with Floret.
• Work closely with Accounts Payable to initiate account-specific bill requests and coordinate deduction back-up, including loading into Floret and sharing with brokers.
• Research non-trade deductions and recommend whether they are valid or invalid, securing customer support, working with internal and external resources to determine validity, securing approvals to clear valid deductions, and maintaining support for valid deductions.
• Analyze recurring deductions, identify trends, and help determine root causes and solutions to prevent ongoing issues, partnering with Operations, Finance, Sales, and customers.
• Dispute invalid trade and non-trade deductions through the proper channels, follow up to ensure reclaims are collected, and authorize and clear valid deductions based on supporting documentation and approval limits.
• Assist with monthly analysis and reporting to Finance and Operations management to identify deduction trends and track results for assigned customers.
• Seek efficiencies in processes and procedures to support a more timely month-end close of AR and Revenue, and assist with developing reporting metrics and dashboards to provide actionable feedback to the Sales team.
• Maintain proactive communication with internal partners and raise concerns when issues or trends are identified. 

Who You Are

• 1–3 years of accounts receivable experience in the CPG industry; experience in food or beverage CPG is a plus. 
• Bachelor’s degree in Accounting or Finance is highly preferred.
• Experience with deduction policies and procedures and collecting invalid deductions is highly preferred.
• Experience working in customer portals is a plus.
• Experience with deductions management software is a plus (NetSuite, Floret, and/or Modus preferred).
• Proficient in Microsoft Excel and Word.
• Follows prescribed procedures for effective non-trade deduction management and accurate, timely coding.
• Takes prompt action, responds to customers quickly, and follows through on outstanding items.
• Strong communicator with excellent customer service skills; maintains clear, consistent communication to prevent aging receivables.
• Detail-oriented and highly organized, managing competing priorities and high volumes with accuracy and timeliness.
• Proactive problem solver and critical thinker who raises concerns and understands the importance of this role.
• Collaborates effectively across internal and external teams to drive results.

While Unreal’s culture is remote-first, our team highly values occasional in-person collaboration. As a result, Unreal team members get together for departmental and company-wide events a few times per year. Employees at Unreal are expected to attend apart from extenuating circumstances.

The base compensation range for this position is between $65K - $75K annually. This position is also eligible for a 10% bonus. The salary range listed reflects the minimum and maximum target for new hire salaries for this position. Individual compensation is determined by additional factors, including role-related experience and relevant education and certifications. Bonus payout is pro-rated to start date. Employees must be employed by September 30 of the calendar year to be eligible for bonus for that calendar year. 

What We Offer

At Unreal, we are dedicated to providing our employees with a comprehensive array of benefits and perks that resonate deeply with our Core Values. We believe in nurturing our team members, ensuring they feel supported and valued, and enabling them to bring their best selves to work. Below, you'll find an overview of what each Unreal employee enjoys.

• Competitive salary and bonus
• Unlimited PTO & all federal holidays off
• Health, Dental, and Vision insurance - employee premiums are 100% covered,  dependent premiums covered at 60% 
• Health Reimbursement Account
• 401(k) with company match (eligible to participate after 6 months from hire)
• Up to 18 weeks Paid Parental Leave
• Paid Caregiver, Medical, & Bereavement Leave
• Tuition Reimbursement & Professional Development Stipend
• Wellness Stipend
• Monthly Home Office Stipend
• Coworking Stipend for remote employees
• Donation Matching Program
• Paid Volunteer Days
• Unlimited chocolate
• Great teammates and team culture - including department & team events
• Exposure to exciting opportunities at a rapidly growing brand!

Our Core Values

At Unreal, our values guide everything we do:

Do The Right Thing

By our consumers, our retailers, our farmers, our partners, and our world. Integrity is everything.

Endlessly Pursue Better

Challenge the status quo, sweat the small stuff, and don’t settle.

Always a Teacher, Always a Student

We share what we know while staying open to what we don’t.

Radiate Good Vibes

This is a biggie. We approach everything we do with positivity and our energy is contagious.

Make Every Bite Matter

We are creating the best bites ever, without sacrificing taste, health, or the planet to do it.

Unreal Brands, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under applicable federal, state, or local law.