Associate Product Manager, Analytics

Overview 

Founded in 2017 and headquartered in NYC, UPSTACK is a full-service technology advisory firm that helps companies design, source, and support their business-critical IT infrastructure. Serving as an extension of their team, UPSTACK customers benefit from: 

• Technical expertise- Decades of experience architecting, implementing, and managing business-critical IT solutions. 
• Ongoing support- Dedicated team providing continued assistance before, during, and after a project is initiated. 
• Supplier experience- Relationships and data-driven insights from thousands of supplier transactions to help negotiate the highest-performing and most reliable solutions. 

UPSTACK’s solutions expertise includes data center colocation, network connectivity, SD-WAN, unified communications, cloud contact center, CX-AI solutions, private and public cloud, security, mobility, business continuity, and IoT. 

Under the leadership of Founder and CEO Christopher Trapp, UPSTACK is dedicated to delivering exceptional customer experiences. UPSTACK serves 6,500+ customers—spanning SMB to enterprise— and manages more than $550 million in annual technology spending across various industries.

About the Role

Are you a data science enthusiast with a passion for building intelligent products? Do you dream of applying your analytical skills to solve real-world problems and shape the future of AI? If so, we want to hear from you! We're looking for a bright and driven Associate Product Manager to join our growing team and play a key role in developing our next generation of AI-driven products. 

This role is designed for candidates in the early stages of their careers who are looking to grow in data science and product management. While we welcome applicants from all backgrounds, the responsibilities and scope of this position are best suited for those seeking entry-level experience. This position offers a fantastic opportunity to gain hands-on experience, develop key product management skills, and make a meaningful impact from day one.

Work Arrangement

This is a U.S.-based hybrid role, requiring two in-office days per week at our New York City office. While hybrid work is preferred, we also welcome fully remote candidates within the U.S., with priority given to those able to work in a hybrid capacity.

Who You Are

• Early-career professional eager to break into data science and product management.
• Thrives in a fast-paced, dynamic environment, taking initiative and learning quickly.
• Has a strong analytical mindset and a user-first approach with a passion for AI-driven products.
• Brings confidence without ego—assertive yet open to feedback, always focused on what’s best for the product and users.
• Comfortable pushing back on executives and stakeholders when data supports a better course of action.
• Enjoys collaborating with cross-functional teams to turn insights into impactful solutions.
• Communicates clearly, thinks critically, and adapts quickly to new challenges.
• While new to data science and product management, you have a solid foundation in problem-solving, data-driven decision-making, and a drive to grow into a high-performing product leader.

Key Responsibilities

• Collaborate directly with the executive team to define strategic opportunities and work with UPSTACK's Engineering, Data Analyst, and Data Engineering teams to drive the roadmap for AI initiatives.
• Conduct market research and competitive analysis to identify opportunities, process optimizations, and unmet customer needs.
• Work closely with data, engineers, and designers to translate product vision into detailed specifications and user stories.
• Prioritize and manage the product backlog, ensuring alignment with business goals and user needs.
• Analyze product performance metrics and user feedback to identify areas for improvement and iterate on product design.
• Stay up-to-date on advancements in AI and machine learning, identifying opportunities to incorporate these technologies into products.
• Participate in product demos and presentations to internal and external stakeholders.
• Utilize data to drive insights that inform strategic decisions and improve decision-making processes with a data-driven mindset.
• Compare and analyze customer segments to enhance business understanding.
• Evaluate business operations using modern data science approaches.
• Identify and implement efficiencies to optimize business performance and develop AI-driven proactive solutions.
• Collaborate with relevant departments by setting up and feeding them relevant data.
• Focus on defining what needs to be done, rather than hands-on building (no hands-on building required).

Education

• A strong educational background in Data Science, Mathematics, Machine Learning, or a related field.

Required & Preferred Criteria

• Experience in AI modeling and predictive analytics.
• Passion for AI and its potential to transform businesses and lives.
• Proactive, results-oriented mindset with a desire to learn and grow in a fast-paced environment.

Additional Requirements

• A portfolio of personal projects showcasing your data science skills.

Salary Range

Employees new to UPSTACK typically come in at the start of the pay range. UPSTACK focuses on providing a simple and transparent pay structure, which is based on a variety of factors, including location, experience, and job-related skills. 

The salary range for this role is $70,000.00 to $85,000.00 annually.

Closing

UPSTACK is an Equal Opportunity Employer and does not discriminate based on race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, UPSTACK will consider employment for all qualified applicants.

UPSTACK is committed to providing reasonable accommodations to individuals with disabilities as required by applicable law. Accommodations may include adjustments to the application, interview, or assessment process, as well as modifications to the work environment or job duties to enable individuals to perform the essential functions of the role. Requests for accommodations will be evaluated on a case-by-case basis and provided unless they impose an undue hardship on the organization.

At this time, UPSTACK is not sponsoring new applicants for employment authorization for this position and is seeking candidates who are currently located within the U.S.

We endeavor to make the application process accessible to all applicants. If you would like to contact us regarding accessibility and/or need assistance completing the application process, please contact us at recruiting@upstack.com.