Seasonal Property Caretaker

Vacasa is the largest full-service vacation rental company in North America. Our local teams are the key to our success and help us ensure our guests have a seamless stay. From fresh linens, clean kitchens, sparkling pools to maintenance support, our Operations teams keep our properties in top shape and ready to welcome our guests. 

Work with Vacasa this Winter season!

Are you highly organized and skilled at managing multiple operational projects simultaneously? Do you enjoy helping others and supporting your coworkers? If so, a position as a Property Caretaker may be perfect for you! We’re looking for an individual to help maintain our portfolio of local vacation homes. Each day will bring new challenges, so you should be comfortable assisting with housekeeping tasks, addressing escalated guest and homeowner concerns, and serving as a knowledge expert on our properties to support local teams.

This is a seasonal position. Employment dates begin as soon as 10/25/24 and work through end of season on or around 04/30/25. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

Compensation

• $22 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• From $100/month car allowance for eligible employees.
• More benefits and company perks information below

What you’ll do

• Assist with operations in assigned location managing a specific portfolio of properties
• Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures
• Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets and resolving issues
• Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for 
• Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc)
• Conduct regular inspections prior to guest and owner arrivals
• Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance,  and efficiency
• Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis 
• Partner and assist your Business Development Representative when new units join the portfolio
• Establish and maintain open, collaborative relationships with fellow regional team members and upper management team 
• Provide cross-coverage for your manager or peers when necessary
• Other tasks as needed - because every day looks different in hospitality!

Skills and Qualifications 

• Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
• Professional in all forms of communications such as email, phone calls, video calls and texts
• Ability to work well under pressure in an agile, fast-paced environment 
• Excellent time management skills with the ability to change activity frequently and cope with interruptions
• Highly responsive and reliable 
• Strong attention to detail
• Prior housekeeping experience a plus 
• Adhere to all company policies and procedures

Work Environment and Physical Demands

• Availability to work Sunday through Saturday, early mornings and evenings as needed. 
• Traveling between worksites is frequent and this person will need their own reliable transportation. 
• Occasional need to perform housekeeping and maintenance duties
• Ability to stand, sit, and walk for an extended period of time
• Reach overhead and below the waist 
• Regularly push, pull, and lift up to 25 pounds
• Occasionally lift or move up to 50 pounds 
• Bend, stoop, squat, kneel, and twist 
• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

What you’ll get

• Health/dental/vision insurance—100% coverage option based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute 
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid vacation & sick days
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts 
• All the equipment you’ll need to be successful
• Great colleagues and culture
• Please visit our careers page to review our full benefits offerings

The company is under no obligation to extend your employment through the season nor beyond the end date. There may be additional opportunities within this or other roles at season end.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.