Job Application for Regional Owner Success Coordinator at Palmilla Beach Resort at Vacasa

New

What we’re looking for

The Owner Success Coordinator will provide account support to our large and quickly growing portfolio of vacation homeowners. In this role, you will assist owners in finding resolution to their account-related questions, compliance to permitting regulations, onboarding new owners, and researching and resolving revenue concerns.

The role is responsible for making sure our owners get fast, professional answers to their often complicated questions.

Compensation:

$18 - 25 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
More benefits and company perks information below

What you’ll do

Be at the forefront of the company working in a fast-paced, dynamic environment as the go-to person for our owners and field staff in a specific region. Work alongside and collaborate with other internal departments to provide thorough, accurate information back to owners on a regular basis.

Support individual owner’s success, including:

- Revenue management and property performance
- Permitting compliance
- Onboarding new owners
- Finances including statements, portfolio analysis, and online account
- Calendar management
- Account-related programs including Guest Works and VIP owners
- Contracts
- Owner Terminations
- VIP Program
- Portfolio Analysis
- Other duties, as assigned

What you’ll need

Dedicated, quiet space
Reliable internet connection, must meet a minimum of 100 mbps

Skills and Qualifications:

Technical Skills

- Outstanding verbal and written communication skills
- Excellent organization and time management skills
- Ability to handle difficult conversations with professionalism and grace
- Creative problem solving
- Comfortable using G Suite
- Adaptability in a fast paced and constantly changing work environment
- Work effectively both independently and as a member of the team
- Ability to multi-task and use a variety of systems and tools
- Attention to detail
- Impeccable follow up skills
- Minimum required typing of a 40 wpm

What you’ll get

Health/dental/vision insurance—100% coverage option based on hours worked
Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
401K retirement savings plan with immediate 100% company match on the first 6% you contribute
Health & Dependent Care Flexible Spending Accounts based on hours worked
Paid vacation & sick days
Employee Assistance Program
Career advancement opportunities
Employee discounts
All the equipment you’ll need to be successful
Great colleagues and culture
Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

An offer of employment for this role will be contingent upon the successful completion of a background check.

Create a Job Alert

Interested in building your career at Vacasa? Get future opportunities sent straight to your email.

Create alert

First Name

Last Name

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Mailing Address

City

State

Select...

Zip Code

Country

Select...

Are you 18 years of age or older?

Select...

Are you legally authorized to work in the United States?

Select...

Will you now or in the future require Vacasa to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called “sponsorship” for an employment-based visa status

Select...

Have you worked for Vacasa in the past?

Select...

If yes, when and which department did you work for Vacasa?

What are your wage expectations for this opportunity? Actual pay will vary based on a candidate's skill, experience, education and/or location.

Available Start Date

The schedule for this position may vary and will likely include evenings and weekends to support the needs of our guests. Please mark all days you're available. NOTE: If you are interviewed for this position, we will discuss the exact schedule. *

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

This position is remote in nature and requires that you have the ability to access reliable high-speed internet, preferably a router with a cable and not solely Wi-Fi. Are you able to ensure this set-up?

Select...

Are you related to or in a close personal relationship with anyone now employed at Vacasa? (An answer of “Yes” will not automatically disqualify you from the position for which you are applying.) If yes, please state name(s) and where they are located.

How did you hear about us?

Select...

APPLICANT STATEMENT: I certify that my answers are true and complete to the best of my knowledge. I give my permission for Vacasa LLC and its subsidiaries to contact and obtain a reference from the individuals and businesses I have listed in the REFERENCES section of this application. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release from employment for cause. I agree to the terms and conditions as stated above.

Select...

PRIVACY STATEMENT: Please follow the link below to review our privacy statement.

Select...

Privacy Statement

Vacasa Demographics - All Company

Vacasa values diversity, inclusion & belonging for all, and is proud to be an Equal Employment Opportunity employer. We have been, and will continue to be, committed to creating a workplace that is as unique as the communities we serve. Hiring people with different backgrounds and experiences helps us stay innovative and not lose sight of what makes our business matter—relationships with our guests, homeowners, and each other.

We invite candidates to self-identify as to the categories below to assist us in evaluating whether we are reaching and attracting a diverse candidate pool. Submitting this information is entirely voluntary and your responses will be maintained securely. Your responses, or lack of response, will not be accessible to recruiters or hiring managers and will not otherwise be used in making hiring decisions.

Thank you in advance for your participation!

How would you describe your gender?

Select...

How would you describe your racial/ethnic background? (mark all that apply)

Select...

Are you a Veteran of the United States (or other) Military?

Select...

Do you have a disability or history/record of a disability?

Select...

Regional Owner Success Coordinator at Palmilla Beach Resort

Apply for this job

Vacasa Demographics - All Company