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Seasonal Lead Housekeeper

Bourne, Massachusetts, United States; Brewster, MA, United States; Cape Cod, MA, United States; Chatham, MA, United States; Dennis, Massachusetts, United States; Eastham, MA, United States; Falmouth, Massachusetts, United States; Provincetown, MA, United States; South Yarmouth, Massachusetts, United States; Truro, Massachusetts, United States

Vacasa is the largest full-service vacation rental company in North America. Our local teams are the key to our success and help us ensure our guests have a seamless stay. From fresh linens, clean kitchens, sparkling pools to maintenance support, our Operations teams keep our properties in top shape and ready to welcome our guests. 

Work with Vacasa this Summer season!

Do you love cleaning and enjoy mentoring and supporting a team? Join us this season as a Lead Housekeeper! We’re seeking hardworking individuals to clean our vacation properties and ensure guests arrive to a spotless, well-stocked environment for a memorable stay. As a Lead Housekeeper, you’ll also supervise the housekeeping team, assist local management with daily tasks, and help with scheduling and other operational needs.

This is a seasonal position. Employment dates begin as soon as 3/30/2025 and work through end of season on or around 11/7/2025. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

Compensation

  • $24 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
  • Seasonal Bonus Details: $500 sign-on bonus paid out in two installments $250 after 30 days of employment and $250 after 90 days of employment
  • More benefits and company perks information below

What you’ll do

  • Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
    • Sweeping, vacuuming, mopping, dusting, and washing all surfaces
    • Move all reasonably portable furniture in rooms to clean under and behind
    • Assist with laundry as needed
  • Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for
  • Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager
  • Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager and Human Resources
  • Identify and note any damages to homes. Create maintenance tickets as necessary
  • Manage, mentor, train, and support a small group of Housekeepers
  • Ensure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage.
  • Perform inspections of cleans completed by Housekeepers
    • Touch-up cleans as needed
  • Establish and maintain open, collaborative relationships with team members and management team
    • Correspond on a regular basis with your local management team and team members
    • Be available and willing to assist your colleagues and management team when necessary
  • Provide cross-coverage for your manager and Co-Lead Housekeeper(s) when necessary
  • Collect and remove trash and debris
  • Meet and maintain required Housekeeping metrics
  • Attend all mandatory individual and team meetings
  • Replenish consumable items such as soaps and paper products
  • Maintain hot tubs as needed; no experience necessary - we offer on-site training
  • Other tasks as needed - because every day looks different in hospitality!

The skills you'll need

  • Reliable transportation
  • Smartphone and personal email address
  • Driving inclement weather conditions as required
  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • Ability to work well under pressure in a fast-paced environment
  • Lead by example while embodying our company values
  • Highly responsive and reliable
  • Strong attention to detail
  • Prior housekeeping experience preferred although we can teach you the Vacasa standard
  • Ability to stand, sit, and walk for an extended period of time.
    • Reach overhead and below the waist
    • Push, pull, and lift less than or equal to 20 pounds
    • Bend, stoop, squat, kneel, and twist
  • Adhere to all company policies and procedures
  • Reasonable comfort level with computers and smart devices
    • Access to the internet and the ability to check your email on a daily basis

What you’ll get

  • Health/dental/vision insurance based on hours worked
  • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
  • Health & Dependent Care Flexible Spending Accounts based on hours worked
  • Paid Vacation & Sick Time
  • Employee Assistance Program (EAP)
  • Employee Discounts
  • Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Vacasa will review the average hours worked during your first 90 days of employment and you’ll be communicated with if you become eligible. Please visit our careers page to see our full benefits package and what you have to look forward to if / when you become eligible.

The company is under no obligation to extend your employment through the season nor beyond the end date. There may be additional opportunities within this or other roles at season end.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. 

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.

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The schedule for this position may vary and will likely include evenings and weekends to support the needs of our guests. Please mark all days you're available. NOTE: If you are interviewed for this position, we will discuss the exact schedule. *
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Vacasa Demographics - All Company

Vacasa values diversity, inclusion & belonging for all, and is proud to be an Equal Employment Opportunity employer. We have been, and will continue to be, committed to creating a workplace that is as unique as the communities we serve. Hiring people with different backgrounds and experiences helps us stay innovative and not lose sight of what makes our business matter—relationships with our guests, homeowners, and each other.

We invite candidates to self-identify as to the categories below to assist us in evaluating whether we are reaching and attracting a diverse candidate pool. Submitting this information is entirely voluntary and your responses will be maintained securely. Your responses, or lack of response, will not be accessible to recruiters or hiring managers and will not otherwise be used in making hiring decisions.

Thank you in advance for your participation!

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