Current opportunities at Vacasa

Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests. What we’re looking for Vacasa is currently seeking a Maintenance Technician to perform general maintenance tasks and to support the overall quality of our large and quickly growing portfolio of vacation homes. Hours can and will vary weekly and seasonally based on business needs. Compensation $20 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. Up to $100 per month car allowance for eligible employees. More benefits and company perks information below. What you’ll do Complete maintenance tasks and projects, traveling between multiple worksites each day. Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections Respond to guest issues regarding maintenance, as needed including but not limited to: Appliance troubleshooting Cable/wifi troubleshooting Basic HVAC repair Light plumbing Establish and maintain open, collaborative relationships with team members and management team Correspond on a regular basis with your local management team and team members Be available and willing to assist your colleagues and management team when necessary Provide cross-coverage when necessary to ensure urgent issues are addressed Maintain hot tubs as needed; we offer on-site training Collect and remove trash and debris Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs Maintain required Maintenance Metrics on efficiency and utilize Vacasa’s ticketing system Coordinate with third-party service providers. Attend all mandatory individual and team meetings Other responsibilities as assigned - because every day looks different The skills you’ll need 2 years of basic, property maintenance experience preferred but not required Reliable transportation Smartphone and personal email address Ability to regularly lift over 20 lbs Self-motivated and customer service oriented Ability to see projects through to completion Ability to properly assess problems and provide solutions Ability to work a flexible schedule including weekends and holidays as needed to support the needs of the business Reasonable comfort level with computers and smart devices Access to the internet and the ability to check your email on a daily basis What you’ll get Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check.

Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests. What we’re looking for Vacasa is seeking hard-working, energetic employees to help us maintain our large and quickly growing portfolio of vacation homes as a Property Caretaker. Responsibilities will include maintaining homes and housekeeping; which includes deep cleaning, organizing, stocking amenities, and corresponding with our outstanding local team, as well as our central management team. Hours can and will vary weekly and seasonally based on business needs. This role will support Phoenix, Ski Inn, Dulany, Ironwood and Snowflower Resorts. Compensation $26 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below. What you’ll do Assist with operations in assigned location managing a specific portfolio of properties Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for  Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc) Conduct regular inspections prior to guest and owner arrivals Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance,  and efficiency Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis  Resolve escalated guest and homeowner concerns by responding to emails, calls and tickets Partner and assist your Business Development Representative when new units join the portfolio Establish and maintain open, collaborative relationships with fellow regional team members and upper management team  Provide cross-coverage for your manager or peers when necessary Skills and Qualifications  Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices Professional in all forms of communications such as email, phone calls, video calls and texts Ability to work well under pressure in an agile, fast-paced environment  Excellent time management skills with the ability to change activity frequently and cope with interruptions Highly responsive and reliable  Strong attention to detail Prior housekeeping experience a plus  Adhere to all company policies and procedures Work Environment and Physical Demands Availability to work Sunday through Saturday, early mornings and evenings as needed.  Traveling between worksites is frequent and this person will need their own reliable transportation.  Occasional need to perform housekeeping and maintenance duties Ability to stand, sit, and walk for an extended period of time Reach overhead and below the waist  Regularly push, pull, and lift up to 25 pounds Occasionally lift or move up to 50 pounds  Bend, stoop, squat, kneel, and twist  The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job. What you’ll get Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check.