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Property Caretaker at Seabird Marina and Village

Placencia, Belize

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we’re looking for

Vacasa is seeking a hard-working, energetic employee to help us maintain our quickly growing portfolio of vacation homes. Responsibilities will include all aspects of property management, including owner/ guest relations, maintenance, and housekeeping. 

While this position is considered part-time, you may have the opportunity to obtain full-time employment based on your skill set and the company’s growth.

Compensation

  • $2400 / monthly BZD. Actual pay will vary based on a candidate's skill, experience, education and/or location.
  • More benefits and company perks information below.

What you’ll do

  • Assist with operations in assigned location(s) managing a specific portfolio of properties
  • Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures
  • Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets
  • Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for 
  • Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc)
  • Conduct regular inspections prior to guest and owner arrivals
  • Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance,  and efficiency
  • Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis 
  • Resolve escalated guest and homeowner concerns by responding to emails, calls and tickets
  • Partner and assist your Business Development Representative when new units join the portfolio
  • Establish and maintain open, collaborative relationships with fellow regional team members and upper management team 
  • Provide cross-coverage for your manager or peers when necessary

The skills you’ll need and position requirements 

  • Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
  • Professional in all forms of communications such as email, phone calls, video calls and texts
  • Ability to work well under pressure in an agile, fast-paced environment 
  • Excellent time management skills with the ability to change activity frequently and cope with interruptions
  • Highly responsive and reliable 
  • Strong attention to detail
  • Prior housekeeping experience a plus 
  • Adhere to all company policies and procedures

What you’ll get

  • Employee Assistance Program
  • Opportunities to grow your career
  • Employee discount
  • All the equipment you’ll need to be successful
  • Great colleagues and culture

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. 

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check and/or OFAC screening.

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The schedule for this position may vary and will likely include evenings and weekends to support the needs of our guests. Please mark all days you're available. NOTE: If you are interviewed for this position, we will discuss the exact schedule and discuss further. *
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Vacasa Demographics - All Company

Vacasa, a Casago company, is proud to be an Equal Employment Opportunity employer. We are committed to creating a workplace that is as unique as the communities we serve. Hiring people with different backgrounds and experiences helps us stay innovative and not lose sight of what makes our business matter—relationships with our guests, homeowners, and each other.

We invite candidates to self-identify as to the categories below. Submitting this information is entirely voluntary and your responses will be maintained securely. Your responses, or lack of response, will not be accessible to recruiters or hiring managers and will not otherwise be used in making hiring decisions.

Thank you in advance for your participation!

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