Current opportunities at Vacasa, a Casago Company

About This Job Vacasa is currently seeking a Maintenance Technician to perform general maintenance tasks and to support the overall quality of our large and quickly growing portfolio of vacation homes. Hours can and will vary weekly and seasonally based on business needs. Compensation $1700 / monthly BZD. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below. Essential Job Functions Complete maintenance tasks and projects, traveling between multiple worksites each day. Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections Respond to guest issues regarding maintenance, as needed including but not limited to: Appliance troubleshooting Cable/wifi troubleshooting Basic HVAC repair Light plumbing Establish and maintain open, collaborative relationships with team members and management team Correspond on a regular basis with your local management team and team members Be available and willing to assist your colleagues and management team when necessary Provide cross-coverage when necessary to ensure urgent issues are addressed Maintain hot tubs as needed; no experience necessary - we offer on-site training Collect and remove trash and debris Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs Maintain required Maintenance Metrics on efficiency and utilize Vacasa’s ticketing system Coordinate with third-party service providers. Attend all mandatory individual and team meetings Other responsibilities as assigned - because every day looks different Skills + Qualifications 2 years of basic, property maintenance experience preferred but not required Smartphone and personal email address Self-motivated and customer service oriented Ability to see projects through to completion Ability to properly assess problems and provide solutions Ability to work a flexible schedule including weekends and holidays as needed to support the needs of the business Reasonable comfort level with computers and smart devices Access to the internet and the ability to check your email on a daily basis Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of twenty-five (25) pounds without assistance. Benefits + Perks Employee Assistance Program Opportunities to grow your career Employee discount All the equipment you’ll need to be successful Great colleagues and culture

About This Job As our Front Desk Specialist, you'll serve as the primary contact for guests, vendors, and owners, handling phone calls, emails, and chats to resolve questions about reservations and other concerns while maintaining high satisfaction standards. You'll coordinate with maintenance and housekeeping teams, verify unit availability for vendor visits, and identify potential owner leads to support business growth. This role combines excellent customer service with administrative coordination, making you a key player in creating positive experiences and building lasting relationships. Compensation $20 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below. Essential Job Functions Act as the first point of contact for  our guests, vendors, and, occasionally, our owners within a local management office. Be responsible for taking incoming phone calls, occasional outbound calls, and responding to emails or chats on a daily basis from guests who have questions or concerns about a reservation, statement or other concern. Assist with the creation and delegation of maintenance and housekeeping tickets (If applicable). Verify unit availability to assist with scheduling vendor or realtor visits. Meet and maintain company standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations. Identify potential owner leads from walk-ins or incoming calls and pass the information along to your designated company Business Development Representative. Build and maintain business relationships and open lines of communications with other internal support teams. Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. Minimum 1 year experience in administrative or customer service style role is a bonus. Excellent time management skills with the ability to change activity frequently and cope with interruptions. Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings