Benefits Administrator

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

 

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 

• An Inc. 5000 fastest growing private company in America every year since 2007! 

 

Description:

The Benefits Administrator is responsible for the day-to-day operation and client service for the Enterprise’s benefits and retirement programs. This role combines technical skills, industry knowledge, and interpersonal skills to communicate with external vendors and provide excellent customer service to our employees.

 

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

 

Duties and Responsibilities:

• Serves as primary daily contact for internal employees and external providers to resolve benefit-related issues, responding to queries and requests in a timely manner
• Supports daily benefits processing, including but not limited to: file processing with our benefits administration system, processing rehires, COBRA documentation, benefits classification changes, claims processing questions, QMCSOs, file submissions for 401(k), and Commuter benefits review
• Administers spending accounts and retirement plans, including timely submission and processing of deposits and elections, reconciling plan and payroll data, and researching and correcting discrepancies
• Documents, maintains, and evaluates administrative procedures and internal controls for assigned benefits plans to improve efficiency, ensure compliance with applicable government regulations, and generate timely and accurate reports
• Maintains and creates files, records, reports, and documentation in accordance with federal, state, and provider regulations, reviews and addresses data exceptions for vendor files, ensures inbound payroll files and retro deductions are processed accurately and in a timely manner, and organizes data for actuarial assessments and plan audits
• Assists in the design and distribution of benefits communications materials given to employees for benefits enrollment
• Provides training and support to employees and external client staff as needed

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Desired Competencies: 

• Accountable- Holds self and others accountable to meet commitments
• Action Oriented- Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Communicates Effectively- Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension; active listener to ensure clear understanding 
• Customer Focus- Builds strong relationships and delivers customer-centric solutions
• Optimize Work Processes- Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

Education and Experience: 

• Bachelor’s degree in human resources, business, finance, or related field required
• At least 2 years' experience as a benefits administrator or a similar role required
• Proficiency with Microsoft products (especially Excel), HRIS platforms, and benefits databases required
• Knowledge of U.S. federal and state regulations affecting employee benefits programs, both adopted and pending, including ACA, ERISA, COBRA, Section 125, and DOL required
• Ability to work effectively in both a team environment and independently with minimal supervision

Location: In office.

Hybrid/Remote option may be considered with Management approval.

 

Travel Requirements: Less than 5% (almost no travel)

 

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:

 

Frequent:              Sitting, walking, eye/hand/foot coordination and repetitive motion.

Occasional:         Standing and bending.

Infrequent:           Lifting up to 10 pounds.

 

Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”).  For additional details, click here.

California residents may also access Vaco’s HR Notice at Collection for California Applicants and Employees.

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.