Office Experience Specialist

The opportunity

At Valtech (legacy Kin + Carta), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. Our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. We’re proud of:  

• What we do 
• Our values 
• Our workplace 
• The borderless framework we work in 

The role

As we expand our Colombia office, we’re looking to hire a full-time Office Experience Specialist.

Role responsibilities

Office Operations & Management 

• Oversee daily operations at the Bogotá office, including: 
• Opening and closing the office. 
• Handling building entry requests, vendor coordination, and facility management. 
• Restocking and organizing office supplies, snacks, and beverages. 
• Maintaining a clean, functional, and inspiring workspace. 
• Act as the main point of contact with building management and local vendors in Bogotá, ensuring high service standards and alignment with Valtech's values. 
• Provide additional operational support for our offices and teams in Argentina, Brazil and Mexico, collaborating with local teams to address unique needs and ensure consistency across the region. 
• Monitor and stay informed about regional developments such as natural disasters, political events, public demonstrations, or environmental challenges (e.g., droughts) to proactively adjust office operations, employee communications, and safety protocols, ensuring a supportive and compliant workplace. 

Employee and Guest/Client Experience 

• Ensure all employees and visitors feel welcomed and supported with the tools and resources they need. 
• Collaborate with leadership and the Americas OX team to implement programs that enhance employee engagement and align with Valtech's culture and Employee Value Proposition (EVP). 
• Support virtual and hybrid work strategies, including coordinating coworking spaces and virtual activities. 
• Collaborate with client-facing teams to facilitate successful meetings, events, and workspaces, including setting up specialized environments (e.g., clean rooms) and coordinating logistics for offsites, workshops, or other client-related activities to ensure a seamless and professional experience. 

Event Coordination 

• Plan and execute onsite and virtual events across Bogotá, Argentina, Brazil, and Mexico, including: 
• Securing venues, managing catering, and preparing communications materials. 
• Providing on-the-ground support in Bogotá to ensure the success of events. 
• Strategic Initiatives & Collaboration 
• Work closely with the Americas OX Team to ensure consistency across Valtech’s regions and offices, aligning local practices with global standards. 
• Research and implement best practices for hybrid office models, ensuring compliance with local legislation and alignment with Valtech’s sustainability goals. 
• Partner with the Sustainability and Health & Safety teams to evaluate vendor relationships and explore sustainable, impactful solutions. 
• Active support with the local Health and Safety (H&S) vendor to schedule the yearly mandatory health and safety training, as well as supporting the legal requirements to be in compliance with the H&S program. 
• Support special projects related to office renovations, openings, and consolidations. 

Administrative Support 

• Assist with complex calendar management, meeting logistics, and scheduling across multiple time zones. 
• Coordinate directly with leadership and their executive assistants, ensuring high levels of professionalism and excellent communication. 
• Support regional leadership with operational projects, event planning, and other administrative needs as required. 

 

Minimum qualifications

• 5+ years of experience in office management or a similar role, preferably in a regional or multi-location context. 
• Excellent written and verbal communication skills in English and Spanish; proficiency in Portuguese is a plus but not required. 
• Willingness to travel up to 25% to other office locations 
• Ability to receive deliveries from our vendors, such as office supplies, food, and beverages. 

We want all new hires to succeed in their roles at Valtech. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Preferred qualifications

• Strong organizational, project management, and multitasking skills, with attention to detail. 
• Experience managing hybrid work environments and supporting employees both virtually and in-person 
• Proven ability to prioritize and manage changing priorities in a fast-paced environment. 
• Collaborative mindset with a proactive approach to identifying and solving challenges. 
• Experience coordinating events, managing executive-level calendars, and preparing materials for meetings. 
• Ability to maintain confidentiality and handle sensitive information with professionalism. 

Your process 

After submitting your application, you will hear from a member of our Talent Acquisition team if your skills and experience match the position. Be mindful of recruitment fraud by only replying and engaging with email contacts that end with the '@valtech.com' or '@kinandcarta.com' domain. 

We strive to create an inclusive environment for all candidates. If you have any specific requirements or need reasonable adjustments to participate in the application or interview process, please let us know at kincarta-amer.ta.team@valtech.com.

About Valtech 

Valtech, who recently acquired Kin + Carta, is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, our global team of 6,500 professionals in more than 60 offices help brands unlock value in a digitally accelerated world. At the intersection of insights and perspectives, we leverage the power of data, AI, creativity, and technology to achieve experience innovation for many of the world’s best-known organisations, including L’Oreal, NatWest, DWP, P&G, Volkswagen, and US department of Agriculture. 

Valtech will always be recognized not just for the quality of the work we deliver, but for all the amazing people that make it happen. We work to create an equitable workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be). At Valtech, we don’t just talk about how to get things done; we transform by doing.