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Growth Operations Manager

Remote

Velir is an established mid-sized agency with a top-tier portfolio of clients, ranging from the world’s largest non-profits to Fortune 500 brands. As of 2023, Velir acquired Brooklyn Data Company, a premier data and analytics consultancy focused on leadership, process improvement, implementation, and advanced analytics.

At Velir, we believe people are our greatest asset. Our culture is built on a foundation of trust, collaboration, and continued improvement. We strive for excellence in everything we do, embracing challenges as opportunities for growth. Our success is driven by a shared passion for making a positive impact on our customers, our communities and each other. We are a remote first company that offers competitive pay and excellent benefits.

The Growth Operations Manager is responsible for the end-to-end process of responding to Requests for Proposals (RFPs), supporting the growth team with streamlined operations, and ensuring the delivery of high-quality, compelling proposals that align with company goals. This role bridges the gap between sales, marketing, and operational teams to drive efficiency, improve win rates, and support revenue growth. 

Responsibilities 

  • Manage and coordinate the full lifecycle of RFP responses, from initial review to submission. 
  • Analyze RFP requirements to ensure compliance and alignment with company offerings. 
  • Collaborate with cross-functional teams (growth, client services, team leads, legal, marketing, etc.) to gather required content and approvals. 
  • Develop and maintain a repository and templates to improve response times and accuracy. 
  • Track and report on key metrics, including win rates and timelines. 
  • Develop and maintain tools, processes, and systems to streamline sales operations. 
  • Support pipeline management, forecasting, and data accuracy within Salesforce. 
  • Collaborate with sales leadership to design and implement best practices for the sales process. 
  • Ensure alignment between RFP strategies and broader sales objectives. 
  • Continuously improve the RFP response process for efficiency and effectiveness. 
  • Provide insights and recommendations based on RFP trends, feedback, and outcomes. 
  • Identify opportunities to automate or optimize sales operations workflows. 

Skills & Qualifications 

  • Bachelor’s degree in business, marketing, or related field. 
  • 2-5 years of experience in sales operations, RFP management. 
  • Proficiency in CRM tools (e.g. Salesforce, Hubspot), proposal management software, and Microsoft Office Suite. 
  • Attention to detail and ability to synthesize complex information into compelling proposals. 
  • Experience in a fast-paced deadline-driven environment. 
  • Excellent communication, collaboration, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. 
  • Strong strategic thinking and problem-solving abilities. 
  • Strong project management skills. 

 

Physical Requirements 

  • Frequent sitting at a desk performing work on a computer. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Light travel for clients and leadership meetings, 0-2x month.

Compensation Range: $70,000 - $90,000 annually

Please note that compensation packages are finalized after the interview process is concluded. We use a competency-based approach to base pay, which means it is based on the competencies and skills demonstrated for this role.

 

Core Company Values

  • Take the Long View - Ensure the company is built to last
  • Be Courageous - Make the right decisions even when they aren't the easiest decisions
  • Be Genuine - Bring honesty and authenticity to all that you do
  • Work with Focus + Passion - Display purpose and pride in your work and never stop learning

As an equal opportunity employer, we are firmly committing to diversity, equity, and inclusion in our hiring efforts. We recognize that we need team members from all backgrounds and experiences to successfully shape a positive employee experience as well as deliver our product and service solutions. To that end, we actively seek candidates who can bring diverse experiences and backgrounds to our team. We know that complex factors and systemic bias can get in the way of us meeting strong candidates, so please don't hesitate to apply even if you're not 100% sure.

At this time, Velir does not sponsor candidates and unfortunately cannot accept those on OPT or CPT.

 

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