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Operations Support Coordinator

Boca Raton, Florida, United States

Vertical Bridge is the nation's largest private owner and operator of communications infrastructure and locations, providing build-to-suit and colocation solutions to the wireless industry. Founded in 2014, the company is headquartered in Boca Raton, Florida. In 2020, Vertical Bridge became the first tower company in the world to achieve the CarbonNeutral® company certified status and has been recertified every year since. 

Summary: 

The Operations Support Coordinator is responsible for facilitating the maintenance and repair activities of cell towers and related facilities nationally. This role requires strong organizational skills & experience managing multiple projects, as well as an understanding of facilities management, procurement strategies, POs, invoicing & vendor management. This role will coordinate with vendors and internal teams to ensure timely and efficient completion of projects, while maintaining high standards of quality and safety.

Job Functions: 

  • Assist in managing the OPEX and CAPEX budgets for repair and maintenance
  • Review sites via vendor photos and outsource routine and on-demand maintenance, including snow removal, grounds care, access road upkeep, trash removal, HVAC, generator, fence, signage, and lock repairs, etc.
  • Implement competitive bidding processes to solicit bids from multiple vendors for procurement needs, ensuring the company obtains the best possible pricing and terms
  • Assess bids based on price, quality, delivery, and compliance
  • Negotiate favorable pricing and terms using competitive bidding results to secure the best value for the company
  • Foster positive vendor relationships ensuring prompt communication for performance optimization and risk mitigation
  • Manage & track daily project plans, coordinate internal and external resources, and ensure timely completion within budget
  • Complete project closure, including scope of work completion documentation review, document (photos) uploads, ticketing and jobs closure.
  • Update and maintain accurate site information in the database, ensuring data integrity and quality
  • Assist and coordinate to help close out all accounting requirements for projects, including requisitions, purchase orders, invoice approvals, etc.
  • Analyze procurement data to identify cost-saving opportunities and improve efficiency
  • Ensure adherence to safety, environmental, and safety regulations
  • Manage internal and external communications, build relationships, and address issues by identifying requirements, anticipating and resolving problems
  • Assist the Mergers & Acquisitions team with integrating newly acquired sites into VB's portfolio

These job functions are representative of tasks accomplished by incumbents.  The list is not exhaustive; incumbents perform other job-related tasks.

Supervisory Responsibilities: 

None

Working Conditions and Physical Demands: 

Position will work directly from the corporate office with minimum travel. 

Education and Experience:

  • Minimum 3 years of experience in facilities management, construction project management, or a similar role
  • Experience managing budgets, vendors, and projects
  • Knowledge of construction practices, building codes, and safety regulations
  • Thorough knowledge of telecommunication construction practices
  • Proficiency in Excel and other Microsoft systems
  • Excellent client relationship management skills
  • Disciplined, organized, and thorough individual who is a self-starter
  • Effective in an entrepreneurial culture, working independently and as part of a team

Vertical Bridge is committed to a policy of equal employment and will not discriminate against an applicant or employee. Vertical Bridge is an Equal Employment Opportunity Employer M/F/D/V

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