Supply Chain and Logistics Manager

At Verve Coffee Roasters, we believe the coffee experience is our responsibility from seed to cup. Coffee is our craft, our ritual, our passion. It drives us and inspires us. With this simple truth and responsibility we are bridging the gap from farmlevel to streetlevel. We are currently seeking a dedicated Supply Chain and Logistics Manager to join our team.

Position Summary

The Supply Chain and Logistics Manager is a strategic and hands-on leader responsible for designing, implementing, and optimizing an agile and responsive supply chain that seamlessly supports all sales channels: direct-to-consumer (DTC) e-commerce, wholesale, and Verve’s cafes. This role is critical in ensuring consistent product availability, exceptional freshness, and efficient delivery, regardless of how the customer chooses to purchase. The ideal candidate will possess a deep understanding of multi-channel inventory management, diverse fulfillment strategies, and a passion for delivering a premium coffee experience through operational excellence.

Key Responsibilities 

• Maintain Health & Accuracy of Cost of Goods Sold (COGS) & Average Cost
• Follow all safety procedures and protocols
• Safely operates handling equipment including, but not limited to, pallet jack, forklift, walkie stacker, and ladder

Strategy and Planning:

• Develop and implement supply chain strategies that support the company's overall business objectives.
• Forecast demand and plan inventory levels to optimize stock and minimize obsolescence.
• Identify and implement new technologies and processes to improve supply chain efficiency and visibility.
• Participate in the development of budgets for supply chain and logistics operations.

Procurement and Supplier Management:

• Manage supplier relationships, negotiate contracts, and monitor supplier performance to ensure cost-effectiveness and quality.
• Oversee the procurement of raw materials, components, and finished goods.
• Evaluate and select new suppliers based on quality, cost, and delivery capabilities.

Operations and Process Improvement:

• Monitor key performance indicators (KPIs) related to supply chain and logistics (e.g., on-time delivery, inventory turnover, logistics costs).
• Identify bottlenecks and inefficiencies in the supply chain and implement corrective actions.
• Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or others.
• Ensure compliance with health, safety, and environmental regulations in all logistics operations.

Inventory Management:

• Develop and implement inventory control procedures to optimize stock levels and reduce carrying costs.
• Monitor inventory accuracy and conduct regular cycle counts and physical inventories.
• Minimize waste and loss through effective inventory management practices.

Qualifications and Requirements

• Passion for specialty coffee and an understanding of its unique supply chain.
• 3-5 years of progressive experience in supply chain management and logistics, with at least 1 year in a managerial role.
• Demonstrated experience specifically in an omni-channel retail or food & beverage environment is a plus.
• Proven experience managing inventory and fulfillment for both B2B (wholesale) and B2C (e-commerce, retail) operations.
• Highly organized, adaptable, and capable of thriving in a fast-paced, evolving omni-channel retail environment.
• Expertise in ERP systems, Warehouse Management Systems (WMS), Order Management Systems (OMS), and Transportation Management Systems (TMS) – with a focus on their integration for omni-channel visibility.
• Strong analytical skills with the ability to interpret complex data, identify trends, and make data-driven decisions to optimize the omni-channel network.
• Strong leadership presence and ability to influence cross-functional teams.
• Basic Google Drive, Google Sheets, Microsoft Word and Excel skills
• Proactive mindset, a problem solver with the ability to work independently and a strong attention to detail.
• Ability to work well in a fast-paced environment
• Positive Attitude; Self-Motivated; Active; Safety Conscious

Physical Requirements

The following physical demands outline the requirements necessary for employees to effectively carry out the essential functions of this position. Please note that our facility operates in a non-climate-controlled environment, subjecting employees to varying temperatures, including heat during the summer and cold during the winter.

During the performance of duties, employees are expected to engage in regular communication, auditory perception, and reading tasks. Reasonable accommodations will be provided to enable individuals with disabilities to fulfill essential job functions. This role is dynamic and involves prolonged periods of standing (or being on one's feet for up to 8 hours), walking, bending, stooping, climbing ladders, and crouching throughout the shift. Additionally, employees will be required to lift products and packaging overhead and may frequently handle items weighing between 25 and 70 pounds. Essential vision capabilities for this role encompass close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Furthermore, adept finger and wrist dexterity are essential for successful performance in this position.

Benefits and Compensation

• Available to all employees
• Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee 
• Free coffee with every paycheck and 30% employee discount on all merchandise, whole bean, beverages, and food items
• Mentorship and positive work environment
• Paid sick time
• After 60 days of employment
• Healthcare Benefits (for full-time employees working over 30 hours per week) including medical, dental, vision and 401k
• Holiday Pay after 90 days of employment. 
• Eight observed holidays per year 
• Compensation will be commensurate with experience and location

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant. 

Verve Coffee Roasters is committed to creating an accessible, supportive environment that recognizes and celebrates diversity as an integral component of building a trusted brand and a successful team.  Candidates who can contribute to this mission are encouraged to apply and to identify their strengths in this area.  Verve  is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. Verve does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

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