Senior R&D Program Manager

The Gist

Vim is one of the fastest-growing healthtech companies, building the technology that connects every part of the healthcare ecosystem. We’re solving one of the toughest problems in healthcare: how to make systems, apps, and data truly interoperable.

Our platform enables real-time collaboration between care teams and innovators, with secure data exchange and workflow integrations that happen directly inside clinical and administrative systems. In simple terms: we help healthcare work better. By streamlining workflows and reducing complexity, we help organizations focus on what really matters - delivering better care for patients.

Vim Connect

At the heart of our platform is Vim Connect, a connectivity layer that links healthcare applications to patient healthcare management systems providers use in real time. It’s designed for scale, reliability, and developer experience, powering millions of data interactions every day.

With our recently launched developer platform, we’re expanding that capability to innovators everywhere, making it possible to build healthcare applications that plug directly into real-world clinical workflows. Our team leads the way in designing, architecting, and scaling these products, experimenting fast, shipping with impact, and shaping the future of healthcare connectivity.

The Role

We are looking for a hands-on, assertive, and process-driven Senior R&D Program Manager to join our engineering team.

In this role, you will work under the Head of Strategic Delivery to bring order to the daily R&D operations. You won't just be "moving tickets around" - you will be the operational heartbeat of the department. Your job is to ensure that the plans we make actually happen - clearing the path for developers, synchronizing between squads, and ensuring that our data in Jira reflects reality, not wishful thinking.

We need someone with a strong backbone who isn't afraid to dive into the details, ask tough questions, and stand their ground with technical leads and senior management when necessary to protect the delivery commitments.

What You Will Do 

• Drive the Delivery Cadence: Hold the R&D Team Leads accountable for the development lifecycle. While they own the execution, you ensure that Sprints run smoothly and that we are hitting our deadlines.
• Jira & Data Integrity: You will be the owner of our "Single Source of Truth." You don't need to be a coding wizard, but you must ensure that Jira boards are clean, up-to-date, and that reports (Burn-down, Velocity) are accurate so management can make decisions based on facts.
• Visibility & Reporting: Provide the Head of Strategic Delivery and VP R&D with clear, real-time visibility into project status. You are the one who raises the flag before a project goes off the rails.
• Cross-Functional Synchronization: Act as the glue between technical teams. You ensure dependencies are managed and that no "silos" are blocking progress.
• Escalation Management: Act as a shield for the team. When urgency strikes from CS or Product, you help triage and prioritize so the R&D team doesn't lose focus.

Who We're Looking For  

• Experience: 5+ years of experience as a Delivery Manager, Technical Project Manager, or PMO in a software company.
• AI-first mindset: You naturally use AI tools (ChatGPT, Copilot, Jira automation, etc.) to streamline work, design better workflows, and eliminate manual overhead.
• Jira Proficiency: You know the tool well. You can set up boards, query issues (JQL), and understand how to structure a workflow. You know how to make the tool work for the team, not against it.
• Technical Fluency: You speak "R&D." You understand the software development lifecycle (CI/CD, Staging vs. Prod) and can communicate effectively with developers.
• Process Oriented: A proven track record of taking a chaotic environment and implementing orderly, efficient rituals.
• Strong Character: You are comfortable working with strong personalities. You know how to respectfully push back on a Team Lead or senior stakeholder if a request is unrealistic or breaks the process. You are not a "Yes Person."
• English: Fluent written and spoken English (essential).

Nice to Have

• PMP / PMI-ACP certification.
• Experience with other productivity tools (Notion, Monday.com).
• Background in software development, QA, or Product.

Who You Are

• A "Doer": You don't wait for instructions. If you see a gap in the process or a project slipping, you jump in to fix it.
• Detail Obsessed: You notice when a ticket is missing a description or when a delivery date doesn't make sense.
• Resilient: You thrive in high-pressure environments and don't take "chaos" personally - you view it as a puzzle to solve.
• Curious & Humble: You are willing to "get your hands dirty," admit mistakes, and learn quickly. You don't wait for instructions -  you identify problems and fix them.

Success in this Role

Within 90 days, you will have gained a deep understanding of our delivery process and identified key gaps and bottlenecks. You will have taken ownership of our Jira workflows to improve data reliability and begun fostering a smoother flow between R&D and customer-facing teams. Your success will be measured by the trust you build with the technical leaders and the clarity you bring to our day-to-day operations.

Vim’s Culture

Our employees are go-getters and bring "Vim and Vigor" to their everyday work life; they are expected to ask bold questions and work as a team towards the success of the company. We prioritize employee satisfaction through a comprehensive range of benefits designed to enhance work-life integration and foster a positive culture.

• We believe in investing in our team's future, offering an enticing option plan that aligns their success with the company's growth
• We embrace the hybrid work model, and offer the flexibility of working several days from home, ensuring comfort and productivity  
• Our dog-friendly policy recognizes the importance of furry companions in our lives. 
• Regular happy hours provide opportunities for socializing and team bonding, while company-wide breakfasts encourage camaraderie and collaboration
• At Vim we also provide unlimited flexible days off, our employees can manage their schedules according to personal needs, promoting overall well-being. 
• We embrace a growth mindset, and encourage continuous learning and development, empowering employees to reach their full potential both personally and professionally

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