Account Director (Passport)

Who We Are At VML, you won’t just do the best work of your career. You’ll leave your mark on some of the top brands in Canada. With more than 400 employees across our Montreal, Toronto, Vancouver offices, and another 28,000 in our 150+ offices in 60-plus markets around the world, VML is here to deliver unparalleled global, and local, brand experience (BX), customer experience (CX) and retail commerce (CO) creative solutions for clients – all powered by deep data, marketing technology, and platform prowess.

ABOUT PASSPORT BRAND DESIGN

With offices in Newport Beach, New York, Toronto and Montréal, Passport Brand Design (a VML company) is rapidly putting itself on the map as a trusted brand partner. We’re passionate about offering creative leadership to global businesses seeking direction on high-level brand strategy, evergreen and seasonal campaigns, and creative executions across all touch points. Our holistic approach to brand identity begins by creating a strategic positioning and brand purpose, which is then translated into a core creative idea that has the power to align teams and guide a fully integrated marketing process. We are looking for people who love what they do, who want to stay inspired and inspire others, who want to do great work and work with great people.

Account Director

The Account Director will play a pivotal role in leading and managing client relationships, ensuring project success, and driving business growth. You will be responsible for developing and executing strategic marketing plans, overseeing project timelines and budgets, and fostering strong client partnerships on a large account in the nicotine category. 

Responsibilities:

• Serve as a primary point of contact for key clients, building and maintaining strong relationships based on trust and mutual understanding.
• Develop deep understanding of client businesses, industries, and competitive landscapes to provide strategic counsel and identify opportunities for growth.
• Lead the development and execution of integrated marketing campaigns, ensuring alignment with client objectives and brand guidelines.
• Manage project timelines, budgets, and resources effectively, ensuring projects are delivered on time and within budget.
• Collaborate with internal creative and strategy teams to develop innovative and effective brand solutions.
• Proactively identify and pursue new business opportunities, contributing to the agency's overall growth.
• Conduct regular client presentations and reporting, providing clear and concise updates on project progress and performance.
• Mentor and guide junior account team members, fostering a collaborative and supportive team environment.

Qualifications:

• 6+ years of experience in account management within an agency setting or related field.
• Proven track record of successfully managing client relationships and delivering impactful marketing campaigns.
• Strong understanding of brand strategy, visual identity, and integrated marketing communications.
• Excellent communication, presentation, and interpersonal skills.
• Ability to think strategically and solve problems creatively.
• Proficient in project management tools and software.
• Experience in the nicotine category is a plus.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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