New

Senior Legal Counsel (CMT, RCS, & Sourcing)

remote- US

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs. 

Our Legal Mission: We support the dynamic nature of Vonage’s business across the full spectrum of our global operations. We provide, manage, and coordinate business-focused, high-quality legal counsel and services. Our aim is to minimize legal risks and costs, reduce litigation exposure, and ensure compliance with all applicable laws and regulations both in the US and internationally. Our clients view the legal team as a business partner, contributing to strategy development, operational planning, people management, financial management, and the full range of internal and external alliances and interactions.

SOUND INTERESTING? CONTINUE READING BELOW…….

Why this role matters:

Vonage’s Legal Department seeks a talented Senior Legal Counsel to support its dynamic business. The role involves supporting complex, strategic, and straightforward transactions with carrier partners, aggregators, and suppliers worldwide, while serving as a trusted advisor on commercial, compliance, fraud-mitigation, data protection, national security, and legal matters in connection with the identification, negotiation, and in-life management of contracts and counter-parties.

Where you will work:

This role is based remotely in the US with occasional travel to our US offices.

What you will do:

Key Responsibilities

  • Review, negotiate, and manage contracts with MNOs and other carrier partners (including SMS/RCS-related carrier contracts), aggregators, and suppliers to ensure the company can provide current and new services to customers, protect company interests, and ensure legal compliance.
  • Provide legal guidance on risk-mitigation and disputes relating to, and other management of, traffic that is phishing or smishing-related, unsolicited, artificially-inflated or otherwise fraudulent or deceptive.
  • Work with internal teams (e.g., carrier, sourcing, product, security, regulatory, compliance) to mitigate the risk to the business and develop practical solutions and strategies to ensure the effective management of our suppliers, carrier partners, and aggregators.  
  • Provide legal guidance on the development of new products and services.
  • Collaborate with product legal to ensure E2E support for Vonage products and services
  • Enhance and standardize contract templates, processes, and procedures for a global framework that enables effective E2E management of suppliers, aggregators, and carrier partners.

What you will bring:

Required

  • Bar admission in the US 
  • Minimum of 5-7 years of relevant in-house legal experience, ideally in telecommunications, technology, SaaS, or cloud communications.
  • Experience leading negotiations and drafting contracts, ideally negotiating with large MNOs/MVNOs and other carriers, aggregators, and technology suppliers
  • Working in an international arena and be comfortable working with counterparties internationally
  • In-house experience working cross-functionally to drive projects and transactions to completion.
  • Proven track record in identifying, assessing, and mitigating risks (and ideally in dealing with fraudulent carrier traffic) and offering practical business solutions.
  • Skilled in advising on legal risks within contracts, including termination, warranty, intellectual property, indemnity, and liability provisions.
  • General knowledge/experience with data privacy and data privacy laws (including GDPR)
  • Proven ability to perform under pressure providing prompt, accurate responses and work product.
  • Business-oriented mindset with strong acumen, problem-solving and project management skills. 
  • Diplomatic and tactful with the gravitas to drive consensus and results.
  • Excellent attention to detail.
  • Excellent verbal and written communication skills.
  • Proactive and self-motivated with a track record of challenging and improving on the status quo.
  • Strong team player with sound, practical, and independent judgement; committed to the highest ethical standards.
  • Skilled in prioritizing and organizing work in a high-volume, results-driven environment.
  • Ability to work independently and manage multiple competing priorities effectively.

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