New

Director of Global Strategic Sourcing & Procurement

Remote - US

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

The Director of Global Strategic Sourcing & Procurement is responsible for developing and executing Vonage’s Sourcing and Procurement strategies to optimize cost, quality, risk, and performance across our global supply base. This leader will oversee supplier management, contract negotiation, category management, and strategic sourcing initiatives across assigned direct and indirect spend categories. The ideal candidate will have a strong understanding of supply markets, exceptional negotiation skills, project management expertise, and a proven ability to lead cross-functional initiatives.

Your key responsibilities:

  • Strategic Leadership
    • Develop and implement a comprehensive sourcing and procurement strategy aligned with corporate objectives.
    • Lead and evolve category management strategies across spend areas to deliver long-term value.
    • Drive procurement transformation initiatives including digital tools, policy standardization, and process automation.
  • Team Management
    • Build, lead, and mentor a high-performing sourcing and procurement team.
    • Establish KPIs and performance metrics to track team progress and supplier performance.
  • Supplier & Contract Management
    • Develop strong supplier relationships to ensure quality, delivery, innovation, and cost objectives are met.
    • Oversee contract lifecycle management, ensuring commercial terms, service levels, and risk mitigation are addressed.
    • Evaluate, negotiate, and manage key supplier agreements and strategic partnerships.
  • Stakeholder Engagement
    • Partner with internal business units (e.g., Apps, API, Legal, Finance, Marketing, R&D, Operations) to align sourcing strategies with business needs.
    • Act as a trusted consultant and advisor to executive stakeholders on market trends, cost drivers, and sourcing risks.
  • Cost Optimization & Risk Management
    • Identify and execute cost-saving opportunities through spend analysis, supplier consolidation, and strategic sourcing.
    • Implement robust risk assessment and supplier compliance programs to ensure business continuity and ESG alignment.

What you will bring:

  • Bachelor’s degree in Supply Chain, Business, Engineering, or related field (Master’s preferred).
  • 10+ years of progressive experience in strategic sourcing or procurement, with at least 5 years in a leadership or senior sourcing role.
  • Extensive experience in sourcing or procurement leadership for IT, particularly in cloud and SaaS environments.
  • In-depth understanding of licensing models, cloud economics, and subscription-based services.
  • Strong negotiation, stakeholder engagement, and vendor governance capabilities.
  • Knowledge of IT security, compliance, and enterprise architecture considerations.
  • Proven track record of managing large-scale sourcing initiatives and supplier negotiations.
  • Deep understanding of sourcing methodologies, total cost of ownership, and contract management.
  • Strong analytical, negotiation, and communication skills.
  • Proficient in procurement systems (e.g., SAP Ariba, Coupa, Oracle, Graphite, Ivalua) and Excel-based modeling.
  • Experience in global sourcing and managing international supplier relationships is preferred.

Preferred Certifications

  • Certified Professional in Supply Management (CPSM)
  • Certified Purchasing Professional (CPP)
  • Lean Six Sigma or similar process improvement certifications

#LI-JS3

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

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