Back to jobs

Master Scheduling Coordinator

West Cancer Center

Job Title: Master Scheduling Coordinator

About Us

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview

The Master Scheduling Coordinator plays a pivotal role in ensuring timely, accurate care for patients by overseeing scheduling operations across multiple departments and sites. This position involves coordination with physicians, patients, and internal teams to maximize appointment efficiency, accuracy, and patient satisfaction. Cross-training across scheduling functions allows for flexibility and optimized support. This role operates under the direction of the Director of Patient Access Services. No nights, weekends, or holidays.

Key Responsibilities

Referral Coordination:

  • Schedule and confirm outgoing referral orders in alignment with physicians’ treatment plans and follow-up goals
  • Coordinate with physicians and care teams to ensure timely scheduling and communicate any barriers before target deadlines
  • Collaborate across departments (prior authorization, clinical teams, medical records) to meet scheduling timelines
  • Ensure patient follow-up is complete and the scheduling “loop is closed”

Patient Scheduling (Coordinator I & II):

  • Schedule office visits, labs, injections, radiology tests, and internal referrals
  • Handle incoming calls and emails regarding appointments
  • Send reminders and rescheduling notices
  • Maintain and review scheduling templates for accuracy

Infusion Scheduling:

  • Manage infusion add-on and override requests
  • Monitor infusion templates for accuracy and availability
  • Schedule chemotherapy and infusion appointments according to protocols
  • Collaborate with infusion nurses, medical assistants, and pharmacy teams to coordinate changes and ensure timely administration

Qualifications

Education & Experience

  • Associate’s degree or equivalent combination of education and experience
  • Minimum 1–2 years in a physician/clinic setting, or 5–7 years in a related healthcare role
  • Experience in a clinical environment preferred

Skills & Abilities

  • Excellent organizational, communication, and problem-solving skills
  • Strong ability to prioritize and manage multiple tasks in a high-volume, fast-paced setting
  • Proficient in computer applications, including Microsoft Office and electronic health records
  • Ability to work independently and collaboratively
  • Proven track record of handling multiple priorities and meeting deadlines

Why West Cancer Center is a Great Place to Work

  • Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
  • Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
  • Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
  • Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

Join Us

If you’re a highly organized professional with a passion for patient-centered care and want to contribute to a leading cancer center, we encourage you to apply today. Join West Cancer Center and help us deliver exceptional care—every patient, every time.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Education

Select...
Select...
Select...
Select...
Select...

Interested in Working, Full-time, Part-time, Supplemental *
Select...
Select...
Select...
Select...
Select...
Select...
Select...
I understand that West Clinic/West Cancer Center does not respond to application status inquires until I have been selected for a position or the positon is filled by another candidate? *
I hereby authorize West Clinic/West Cancer Center to conduct work history, education, personal reference, or police record inquires to determine my acceptability for employment. I authorize West Clinic/West Cancer Center and its agents to procure a consume report and/or investigate consumer report about my background, character or reputation, including, but not limited to information as to my employment, education, consumer credit history (if appropriate for certain job descriptions), driving record, social security number verification, criminal record, and/or public record history. I authorize all persons to fully disclose information relevant to this investigation. I release from liability all persons, companies, and government or other agencies disclosing such information. I further authorize that a photocopy of this authorization may be considered an original. *
I understand that by submitting this application, I acknowledge and warrant the truthfulness of the information provided in this document. *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in West Cancer Center’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.