Master Scheduling Coordinator
Join the West Cancer Center Team as a Master Scheduling Coordinator
Why West Cancer Center?
At West Cancer Center, we pride ourselves on being a premier, fast-paced cancer care facility dedicated to delivering exceptional patient outcomes. Join our compassionate and innovative team and enjoy a dynamic work environment where your contributions make a meaningful impact in the lives of our patients.
About the Role
As a Master Scheduling Coordinator, you will ensure patients receive timely, accurate care by managing scheduling across various sites. This includes coordinating with physicians, patients, and departments to optimize appointment efficiency. You will be cross-trained to support different roles within the scheduling team, working under the guidance of the Director of Patient Access Services.
What We’re Looking For
Education:
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Associate’s degree, or equivalent combination of education and experience.
Experience:
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Minimum of 1–2 years in a physician/clinic setting, or 5–7 years in a related field. Experience in a clinical environment is preferred.
Skills:
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Excellent organizational, communication, and problem-solving skills.
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Ability to prioritize and manage multiple tasks in a fast-paced environment.
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Strong knowledge of computer applications, including word processing, spreadsheets, and email.
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Ability to maintain effective working relationships and work independently.
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Demonstrated ability to handle multiple priorities and meet deadlines.
What You Will Do
Referral Coordinator:
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Schedule and confirm outgoing referral orders, meeting physicians’ treatment guidelines and follow-up goals.
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Coordinate with physicians and care teams, ensuring scheduling is on track and communicating any barriers before deadlines.
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Work with multiple departments, including prior authorization, medical records, and clinical teams, to meet deadlines.
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Ensure the “loop is closed” on scheduling, meaning follow-through with patients on appointments.
Patient Scheduling Coordinator (Level I and II):
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Schedule office visits, labs, injections, radiology tests, and internal referrals.
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Handle incoming phone calls and emails about scheduling.
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Send out reminders and reschedule letters.
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Review and ensure scheduling templates are accurate.
Infusion Scheduling Specialist:
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Manage infusion add-on and override requests.
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Monitor infusion templates to ensure accuracy.
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Schedule chemotherapy and infusions according to procedures.
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Coordinate changes with the Infusion Team, including Nurses and Medical Assistants.
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Move pharmacy orders after physician/nurse verification.
Why You’ll Love Working Here
At West Cancer Center, you’ll be part of a team that’s dedicated to transforming patient care. We foster a supportive, professional environment where your contributions make a real difference. You’ll have opportunities to grow, work with innovative technology, and have a direct impact on the lives of our patients.
No nights, weekends, or holidays. Comprehensive benefits package.
Ready to Apply?
If you’re organized, patient-focused, and excited to work in a cutting-edge cancer center, we’d love to hear from you. Apply today and help us in our mission to deliver exceptional care to every patient, every time.
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