Location: Lents Practice (Southeast Portland)Position Type: Full TimeSchedule: 4 10-hour days (40 hours per week)Expected Hiring Range: $54 - $63 per hour*This position will also receive an Oregon Health Plan Incentive Position SummaryThe Dental Hygienist works in collaboration with a dental team to provide dental care and education to patients. The Dental Hygienist will utilize interpersonal skills to motivate and partner with patients in maintaining oral health wellness and prevent oral disease. All duties and functions will be performed within the parameters of their state’s Dental Practice Act, the Willamette Dental mission, evidence based treatment philosophy and core values. WD hygienists are encouraged to pursue education and gain the ultimate levels of licensure and certification allowed by each state’s Dental Practice Act. Fully credentialed hygienists present the greatest opportunity to provide exceptional care and help define the future dental mid-level provider. Essential Position Functions  Apply the dental hygiene process of care (Assessment, Dental Hygiene Diagnosis, Planning, Implementation and Evaluation) as a framework for care delivery. Gather accurate patient data for systemic and oral comprehensive assessment; perform at least,but not limited to: Review of medical, dental and social history Take and/or update blood pressure Perform extra-oral and intra-oral exams Chart and record dental and periodontal findings Conduct risk assessment through patient interviewing Expose and evaluate diagnostic radiographs that are appropriate within treatment guidelines and ALARA (As Low As Reasonably Achievable) guidelines Document assessments findings in Electronic Dental Records (EDR) system. Document assessment findings and communicate these findings with the doctor of record to establish a dental hygiene treatment plan. Communicate and reinforce the treatment plan to the patient; discuss additional costs associated with treatment and obtain patient consent. Render appropriate dental hygiene care as dictated by the treatment plan and ethics of theprofession; perform at least, but not limited to: Explanation of Procedure, Alternatives, Risks and answer patient questions (PARQ) Prophy Scaling and polishing Scaling and root planning Oral health education and prognosis Nutritional counseling and prognosis Smoking cessation and prognosis Local anesthesia or N2O when necessary Preventative and therapeutic fluoride, sealants and restorations as needed according to individual state scope of practice. Engage and educate the patient as a partner in care; recommend self-care based upon individual patient risks, conditions and capabilities. Continuously evaluate and counsel patient concerning oral health status and recommendmodifications of the dental hygiene treatment plan to the doctor of record and the patient. Recommend patient products according to individual patient needs, risks and symptoms. Perform infection control procedures including disinfection and sterilization as appropriate; utilize appropriate barrier techniques. Communicate effectively with dental teams and patients as an educator and advocate. Adhere to infection control policy and guidelines; utilize PPE and engineering controls appropriately. Assist coworkers, maintain operatory and sharpen instruments. Strict adherence to Willamette Dental's Personal Protective Equipment (PPE) policy. This includes, but is not limited to the use of N95 respirators and other PPE as required by regulatory bodies and company policy. Flexibility to travel to other WD locations within a reasonable range as described in our Travel Policy as needed based on business need. Reliable and predictable attendance is essential. Willamette Dental cannot efficiently provide services to our members and patients without our employees being at work at their scheduled work time. Education and Experience Requires graduation from an accredited dental hygiene program. Bachelor’s degree preferred. Licenses, Certifications and Registrations Current BLS certification required. Must have a current unrestricted dental hygiene license. Must have a current Oregon dental hygiene license in good standing. Local anesthesia endorsement; required. N2O permit; required and kept current.

Position SummaryThe Appointment Center Representative will provide quality telephone customer service through efficient scheduling and effective communication with patients, doctors, office managers and office staff by utilizing scheduling guidelines. This position is also responsible for providing patients with thorough and accurate information. This position reports to the Office Site Administrator. Essential Position Functions Utilize Appointment Center scheduling guidelines for patient scheduling and offer alternatives to patients when appropriate. Apply new patient distribution, access guidelines and correct appointment types to schedule patients. Update patient information and enter appropriate treatment plan into the database. Utilize call back list effectively. Identify and correct scheduling errors promptly. Confirm and verify insurance information, establish account and communicate payment procedures. Provide thorough and accurate information to patients by directing, informing and addressing any patient questions or concerns. Education and ExperienceHigh school diploma or GED required and minimum of one year customer service or call center experience required OR equivalent combination of education and experience which will provide the ability to perform the essential functions of the position. A minimum of one year healthcare and/or dental experience is desirable. Dental terminology desirable. Bilingual desirable. Previous computer experience required, including working knowledge of Microsoft Windows applications, keyboarding and 10-key skills.