GeoBase Marketing and Operations Coordinator

We seek to move the world forward through innovative thinking.

Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.

Position Overview

Woolpert is hiring a GeoBase Marketing and Operations Coordinator (Business Support Manager) to work at Lackland Air Force Base (AFB) in San Antonio, Texas. This is an on-site role with a schedule of 4 days working at the Air Force Civil Engineer Center (AFCEC) on Lackland AFB and 1 day working remotely.

The GeoBase Marketing and Operations Coordinator will be a part be part of a dynamic fast-paced team supporting the United States Department of the Air Force (DAF) for the DAF GeoBase Program, which manages Air Force Civil Engineering GIS data and capabilities in an enterprise environment. The Coordinator will provide high impact support to the client program managers’ productivity, managing confidential information and processing complex organization requests. They will serve as a project leader, providing direction to team activities and managing budget and document preparation, project milestones, stakeholder communications, and vendor negotiations in coordination with GeoBase Service Desk managers.

The Marketing and Operations Coordinator will prepare and manage organization events, calendars, meetings, travel itineraries, and official communications. They will help devise branding guidelines, creating strategies to optimize communication and marketing through program customer analyses, business data infographics, and other visual aids.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

As a GeoBase Marketing and Operations Coordinator (Business Support Manager) at Woolpert, you will:

• Be responsible for duties in four (4) DAF GeoBase Program focus areas:
• Project Management:
  • Design, lead, and/or take ownership of projects - serve as team or project leader, providing direction to team activities by facilitating information validation and team decision-making processes
  • Guide formation of teams with required skills and talents to ensure client task completion
  • Conduct specialized research and analyses to construct and map decisions that are within policy guidelines
  • Manage budget preparation, vendor coordination, milestone management, stakeholder communication, and document management
  • Plan meetings at all levels (e.g., leadership syncs, multi-day conferences, product demonstrations, industry talks)
  • Create or update the DAF GeoBase Knowledge Base, documenting current workflows, Standard Operating Procedures (SOP), end user self-help, and DAF GeoBase Program functional processes
• Design and Marketing:
  • Create and update branding guidelines to promote brand awareness and brand recognition
  • Create strategies to optimize client organization messaging and marketing through analysis of audiences, available communication channels, and intended impacts
  • Leverage organization content management system to ensure development of creative products that require cross collaboration
  • Converts program business data to infographics and other visual aids to convey messaging
• Communications:
  • Process complex internal and external information requests
  • Manage and maintain highly confidential and sensitive information
  • Maintain and update current information on organization leadership collaboration channels
  • Screen program communications (mail, email, chat, phone calls, etc.) at all levels
  • Develop and deliver presentations that clearly and concisely convey appropriate program and organization messages
• Administration:
  • Provide support resulting in high impacts to program managers’ productivity, making program- and organization-wide contributions on leaders’ behalf
  • Perform strategy-related, complex, and varying duties that have Air Force- or program-wide scope, focus, and impact
  • Organize and review calendar schedules to gather prework and conducts analyses to prepare leaders for meetings based on project and program requirements
  • Prepare concise, complete travel itineraries for program managers and others as required, using discretion to arrange travel, coordinate events, and schedule meetings
  • Set examples for the team in accomplishing efficient, effective processes, coaching others on delivering process results
  • Administer policies and procedures across wide audiences
  • Apply developed subject matter knowledge to solve common business issues within established guidelines, recommending variances or exceptions when appropriate
  • Prepare and edit complex documents that are situation-appropriate and representative of leaders’ style, company culture, and Department of the Air Force standards
  • Produce business documents from outlines or independently sourced information
  • Provide proactive approaches to deliver creative and mission essential products that require multi-person collaboration and meet firm client deadlines

What You Will Bring:

• U.S. citizenship
• Active Tier 1 Investigation (NACI - National Agency Check and Inquiries), security clearance, or the ability to pass a Tier 1 Investigation
• Willingness to undergo a pre-employment background check and drug screening
• A related degree (Marketing, Communications, Management, etc.) or comparable formal training, certification, or work experience
• Two plus (2+) years of relevant Marketing, Communications, or Management experience
• Experience operating and maintaining office equipment (e.g., copiers, printers, conference room audio/video equipment)
• Strong technical proficiency using Microsoft Office software and other PC applications required by the job, such as Canva and Adobe In-Design
• Agile methodology experience, especially with Atlassian (Jira, Confluence) software
• Exceptional verbal and written communication and presentation skills:
  • Letter and memo writing
  • Punctuation, grammar, sentence structure, and style
  • Using appropriate communication vehicle given the situation (e.g., face-to-face, e-mail, voicemail, video conferencing)
• Excellent writing skills that span technical documentation, visual aids, infographics, and briefings
• Attention to detail with a commitment to quality that aligns with Woolpert and client standards
• Strong organizational, time management, and analytical skills
• Ability to work independently, collaboratively as part of a team, and as a member of a large organization
• Ability to offer constructive feedback and problem solving, as well as clear direction to support goals

• The following experience is favored: 
• Experience developing marketing products independently
• Experience in office management, supervision, or administrative leadership
• Experience working with the DoD or in the Defense industry

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Find out more about what Woolpert has to offer here:  http://woolpert.com/about-us/

Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.

Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com 

To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.