Senior Frontend Engineer - Digital Assist

Cardiff

The Job in short

Backbase is seeking a Senior Front End Software Engineer to join one of our development teams. This team is dedicated to enhancing our Customer Support capability, a key component of the Backbase Native AI Banking Platform. 

Our Customer Support capability allows banks to provide their customers with exceptionally fast and efficient support, including embedded agentic/conversational AI aspects to provide a seamless customer support experience.

Meet the Job

  • Build responsive web applications using Angular and TypeScript that are clean, testable, scalable, and easily maintainable;
  • Collaborate with cross-functional teams to analyse requirements and deliver high-quality solutions;
  • Take full ownership of the Customer Support capability throughout its lifecycle, embodying a "you build it, you own it" mindset;
  • We provide a flexible working model that allows employees to work both on-site and remotely.

How about you?

  • You are a software engineer with 5+ years relevant experience, with a focus on building scalable, resilient, and accessible user-friendly web experiences;
  • You possess expert knowledge of Angular, Typescript, CSS, and HTML;
  • You are familiar with the objectives of modern frameworks like Angular and understand their core architectural principles;
  • You have significant experience in testing frameworks including Jest, Cypress, and Playwright;
  • Experience with Nx is an advantage;
  • You have a strong understanding of reactive programming with RxJS;
  • You have strong communication skills, enabling you to confidently engage with stakeholders at all levels and secure buy-in from both technical leads and team members;
  • You are passionate about embracing AI/ML tools such as GitHub Copilot, Cursor AI, and Windsurf, and you enjoy shaping the product or platform’s functionality with AI;
  • Experience with Fintech products or the banking industry is a plus;
  • You have experience in areas such as security, performance, and scalability.

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EMEA Demographic questions

At Backbase, we recognise the importance of a diverse workforce and belonging. As part of our commitment to  a more inclusive environment, we gather some demographic questions during the recruitment process.

Any demographic questions asked during the application process are voluntary and will not influence hiring decisions. Your responses are completely anonymous and solely used for internal diversity initiatives. Backbase is an equal opportunity employer and does not discriminate. 

If you have any concerns or questions regarding the collection and use of demographic information, please feel free to contact our Human Resources department.

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