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Senior Infrastructure Engineer (MLOps)

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

As a Senior Infrastructure Engineer, you will be responsible for deploying, scaling, and maintenance of services at the ML/AI team. You will closely work with ML Engineers and Data Scientists as a part of a small, flexible team and will have a direct impact on the process of modernization and maturation of the platform including infrastructure architecture decisions.

What does our ML/AI team do? The team supported Generative AI solution for automation and integration https://bit.ly/3VDCrzZ

Our Team International Sr-level professionals from all over the Globe are experienced in building high-performing, scalable, enterprise-grade applications. A unique team of multinational professionals with integration, cloud, and consumer experience.

Requirements

Qualifications / Experience / Technical Skills

  • 7+ years professional experience in hands-on engineering roles (DevOps/SRE), BS or MS in the CS field (or equivalent experience).

  • 1+ year of experience with hosting AI models (ML flow, AWS Sagemaker, Azure AI, kubernetes)

  • 1+ year of experience with ML Ops (ML flow, vector databases (qdrant), dagster)

  • Kubernetes Expertise: Strong experience managing Kubernetes clusters and workloads, specifically using EKS (Elastic Kubernetes Service).

  • Programming Skills: Proficiency in Python language is essential. Ability to program in other languages such as Go, Ruby, or JavaScript is a plus.

  • CI/CD Tools: Experience creating scalable development and integration pipelines using CI/CD tools such as GitHub Actions, Argo Workflows, GitLab CI, or similar solutions.

  • Kubernetes Deployments: Expertise in deploying Kubernetes-based services using tools like Kustomize, Helm, ArgoCD, or similar, following a GitOps approach.

    Cloud Architectures: Hands-on experience with cloud-based architectures, particularly Amazon Web Services (AWS).

  • Networking and Web Services: Strong understanding of networking fundamentals and web services architecture.

  • Infrastructure as Code: Experience managing complex infrastructure, including Kubernetes clusters, VPC networking, and security policies, using Infrastructure as Code tools like Terraform.

  • Containerization: Hands-on experience with containers, including creating and optimizing Dockerfiles, using docker-compose, and a deep understanding of related technologies (kernel features, container networking, image structure, and registry).

    Software Packaging and Testing: Familiarity with software packaging tools, functional testing, security validation tools and services, and code coverage tools.

  • Compliance and Security: Operating Kubernetes clusters in compliance-regulated environments and understanding kernel-level container technologies such as seccomp, namespaces, and cgroups.

  • Security Regulations and Compliance: Experience with cloud and infrastructure security regulations and compliance programs, including SOC2, ISO27001, HIPAA, GDPR, and CCPA.

Soft Skills / Personal Characteristics

  • Good communication and collaboration skills in international technological companies

  • Readiness to work remotely with teams distributed across the world and timezones

  • Good Spoken English to participate in product-related, architectural and technical discussions

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Demographic and Self-Identification Questions (EMEA)

Workato fosters an environment where diversity is celebrated and employees feel a sense of community and belonging. Our ability to win together as a team and to better each other is strengthened through our global perspectives, cultures, and identities. Your responses to the following questions are used (in aggregate only) for anonymized reporting related to our diversity and inclusion efforts. Your responses will not be associated with your specific application, will not be shared with the hiring team, and will not in any way be used in the hiring decision.

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