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Night Chaperone Coordinator

United States · Washington D.C

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

The Night Chaperone Coordinator is a seasonal position (up to 25 hours per week), running from January to June. This role is responsible for managing the onboarding process for new hires, overseeing scheduling, coordinating with contractors, ensuring policy compliance, and maintaining clear communication with on-site teams. The Night Chaperone Coordinator plays a key role in the smooth operation of our night chaperone program, prioritizing the safety and satisfaction of all participants.

Responsibilities:

  • Lead Onboarding: Manage the onboarding process for new night chaperones, including sending welcome emails, collecting availability, and scheduling training shifts.
  • Schedule Management: Oversee the scheduling of night chaperones, ensuring adequate coverage for all shifts.
  • Contractor Coordination: Schedule contractors as needed, review best practices, and distribute the WorldStrides Night Chaperone Documents to contractors for agent distribution.
  • Invoice Processing: Ensure contractor invoices are accurate, approve them, and submit them to accounts payable for processing.
  • Weekly Communication: Send out weekly schedules to On-Site Coordinators, and notify them of any schedule updates.
  • Training Participation: Assist with and attend the annual night chaperone training to ensure all chaperones are adequately prepared for their roles.
  • On-Call Policy Compliance: Ensure compliance with the On-Call Policy as outlined by Human Resources. Respond to any on-call situations within 15 minutes, clock in only for hours worked, and track tasks for process improvement.
  • Hotel Visits (DC-based Coordinator): Coordinate with the Manager to schedule visits to hotels to deliver supplies, training materials, and perform quality assurance/compliance checks.
  • Meeting Attendance: Attend individual and team meetings as scheduled, ensuring alignment on team goals and projects.
  • Other Duties: Perform additional tasks as assigned to support the team and ensure smooth operations.

Qualifications:

  • Proven experience in scheduling, coordination, or a related administrative role.
  • Strong organizational and communication skills, with attention to detail.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Comfortable handling confidential information and maintaining compliance with company policies.
  • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and scheduling software.
  • Ability to be flexible and adapt to changing needs in a fast-paced environment.
  • Availability to attend occasional meetings and on-site visits, especially for DC-based coordinators.
  • Ability to Work Well with People: Must have excellent interpersonal skills and be able to collaborate effectively with team members, contractors, and external partners, ensuring smooth communication and positive working relationships.

 

 

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas. 

 

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