Back to jobs
New

Experiential Learning Specialist

United States

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

The Global Experiences team of Experiential Learning Specialists works as a liaison between universities and organizations to source and schedule academic engagements internationally. Your primary responsibilities will be to research and outreach to executives and contacts globally to arrange academic engagements that align with program objectives. Experiential Learning Specialists work over the phone, email and virtual platforms (zoom/teams) to engage with both faculty and speakers to align content with course objectives. They partner with internal departments such as sales and account management to deliver a high-quality academic experience exceeding university expectations.

Responsibilities: 

  • Manage and confirm approximately 150 academic engagements
  • Adhere to Global Experiences Team Timeline
  • Complete Business Briefings at 21 days prior to trip departure
  • Track all contacts sourced using the Capstone CRM platform
  • Collaborate and support fellow Global Experiences Team members
  • Communicate with internal teams and customers regularly and in a clear, organized manner.
  • Connect virtually with overseas contacts to form partnerships
  • Gather information on global markets
  • Research and understand emerging trends in assigned markets
  • Ensure client expectations and deadlines are met
  • Prepare for and lead client calls and meetings
  • Work effectively with other members of the university team regarding important on-trip details
  • Create and update curriculum and academic materials including, but not limited to: Academic Overviews
  • Program and Meeting Themes
  • Maintain and create Destination Briefings throughout the year, ensuring that relevant world events, economic trends, major elections, etc. are incorporated and current
  • Research trending themes and industries across the globe
  • Undergrad and Grad programs – contribute to sourcing company visits for programs by gathering academic and course goals from customer and identifying companies and people to target
  • Oversee Experiential Learning:
  • Ensure Panel topics are relevant and focused
  • Align Strategy Challenges and Project topics, deliverables, and academics to ensure they match class curriculum
  • Match clients to service-learning opportunities that offer a safe, positive, and educational experience
  • Support the Sales and Account Management teams by providing “cheat sheets” for business content, what is trending, etc.
  • Complete Global Experiences Team special projects assigned by the Director of Global Experiences
  • Contribute to weekly team meetings and attend monthly higher-ed team meetings
  • Support the Global Experiences Team with regular tasks including confirmation forms, confirming engagement details in the system, and other duties as needed.

Qualifications:

  • 1-2 years’ experience in customer service
  • Client relationship management experience is a plus
  • Desire to work in a fast-paced, challenging environment
  • A highly self-driven sense of motivation and perseverance
  • Hunger to grow and openness to learning
  • Proactive and team oriented
  • Problem solver with attention to detail
  • Positive and forward-thinking attitude with a strong work ethic
  • Strong phone and interpersonal skills
  • Excellent written and communication skills
  • Highly organized with strong time management and follow up
  • Project management experience is a plus
  • Understanding of global markets including languages, currencies, and world events is helpful but can also be learned if you have the desire
  • Flexible as needed with work hours to accommodate international time differences
  • Ability to travel domestically and internationally
  • BA/BS degree required

Our Values & Culture

  • Act as one team with integrity, respect, transparency and inclusion
  • Do the right thing to deliver exceptional results to every customer.
  • Build education and learning into everything we do.
  • Care for our people and communities
  • Mission-driven: focus and passion on “transforming lives” through study abroad.
  • Self-Motivated: When you have a goal, you own it. Ability to remain focused for months at a time in order to persistently pursue new business.
  • Industrious & Hard Working: You’re willing to both make decisions and collaborate in the pursuit of getting things done. You don’t stop until the problem is resolved, especially if the problem is challenging and forces you to grow.
  • Optimistic & Creative: This is less about having all of the answers and more about how you approach problems that come up.

 

Work Perks

  • Fun & driven environment.
  • Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
  • 11 paid floating corporate holidays, 1 paid volunteer day & up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
  • Tuition reimbursement up to $5,250 annually
  • $1,000 towards professional certifications annually
  • Opportunities for paid and discounted travel.
  • Flexible work schedule providing on-site, remote, and virtual office opportunities.
  • Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
  • Fitness Center and café onsite at select locations.
  • Employee Assistance Program (EAP)
  • Paid Parental, Caregiver, and Disability leave.
  • Team Member Discount Program

 

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas. 

 

Create a Job Alert

Interested in building your career at WorldStrides? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

If you are a current WorldStrides team member, please use the internal posting to apply to this position. 

Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in WorldStrides’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.