About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About the Role: We are looking for an individual who is highly motivated and client-focused. This pivotal role supports the client and internal teams, ensuring seamless planning and execution of creative. You will serve as the primary day-to-day client custodian and relationship holder, as an expert in digital design practices, translating strategic visions into actionable creative and driving operational excellence across social media, digital content, and Gen-AI creative initiatives.

The ideal candidate is a proactive problem-solver with strong client management skills, meticulous execution oversight, and a passion for leveraging culture, community, data, and creativity to transform brands.

Key Responsibilities:

Client Relationship & Custodianship:

• Act as the primary day-to-day contact for assigned client accounts, building strong, trusting
• Ensure client satisfaction during project execution, managing expectations, and proactively addressing

Project Planning & Execution:

• A creative thinker who can conceptualize compelling ideas and translate them into visually engaging designs.
• Responsible for developing campaign concepts, visual storytelling, and creative executions across digital and integrated
• Ability to articulate and present ideas confidently to clients and internal teams while maintaining strong design

Demonstrate proven record of contributing to business growth through impactful creative solutions:

• Identify opportunities to expand creative solutions into scalable campaigns and long terms brand platforms.
• Manage team and contribute in their growth in terms of skills, creative capability and strategic thinking.

Strategic Support & Growth:

• Support the development and implementation of innovative brand roadmaps, contributing insights on social media, content, and influencer trends.
• Assist in tracking monthly projections, pipeline progress, and identifying upsell/cross-sell

Cross-Functional Collaboration:

• Work seamlessly with Creative Services, Social, Film Production, Automation, Gen-AI Creative, Social Listening, and Campaign Measurement
• Facilitate collaboration across WPP agencies (e.g., Hogarth, VML, Ogilvy) for integrated client

Market & Trend Application:

• Stay abreast of the latest social media, creative, and influencer marketing trends, applying insights to enhance client

Required Qualifications:

• 6-9 years of experience in social media and/or digital creative environments, preferably in an agency or client-facing
• Strong conceptual thinking and creative problem-solving ability:
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro).
• Proficiency in Generative AI tools for creative production.
• Strong visual storytelling and design aesthetics:
• Ability to present and defend creative ideas effectively.
• Strong understanding of digital media formats, motion graphics, and social content.
• Ability to work in fast-paced creative environments with multiple projects.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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