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Director, Internal Communications

New York, United States

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media 

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. 

For more information, visit wppmedia.com. 

Role Summary and Impact

WPP Media, the world's largest media investment company, is seeking an experienced communicator with a passion for building employee culture to be our Director of Internal Communications in the U.S. Reporting directly to the Executive Director of Communications, this role will be instrumental in shaping and delivering WPP Media's internal communications and employee experience as a key member of the marketing and communications organization. 

This position works closely with executive leadership, the People team, and cross-functional stakeholders to craft messaging and engagement strategies that communicate WPP Media's vision, values, and initiatives to employees across our United States campuses. 

Our internal communications function plays a central role in shaping how employees experience WPP Media — from how we communicate change to how we celebrate wins. This is the right role for a strategic communicator who leads with empathy, operates with urgency, and knows how to build culture through storytelling. 

  • Developing and executing comprehensive internal communications strategies that align with business objectives, enhance employee engagement, and strengthen company culture, including company announcements, internal & partner events, employee wellness, and cultural moments. 
  • Building and maintaining strong relationships with key stakeholders across all levels of the organization to ensure effective information flow and message alignment. 
  • Managing change communications for major organizational initiatives, ensuring clear, timely, and empathetic messaging that supports smooth transitions and maintains employee engagement. 
  • Collaborating closely with cross-functional counterparts to create integrated communications plans that connect internal audiences with external thought leadership and company achievements. 
  • Overseeing the development and management of internal communications channels, including intranet content, employee newsletters, town halls, and digital collaboration platforms.
  • Partnering with senior leadership to develop and deliver executive communications, including internal presentations, employee spotlights, and town hall content.
  • Partnering with the employee experience team to develop programs and internal events that strengthen company culture and promote organizational values. 
  • Managing and mentoring internal communications team members while coordinating with external vendors and partners as needed. 
  • Creating and implementing measurement strategies to assess the effectiveness of internal communications initiatives and gather employee feedback.
  • Staying current with internal communications best practices, emerging technologies, and industry trends to improve the function's effectiveness, including CRM platforms and artificial intelligence, with the support of the company and department  

Skills and Experience 

  • 5years of relevant experience in internal communications or employee engagement. A bachelor’s and advanced degree in a related field are both pluses, as are any industry certifications or awards for outstanding work. 
  • Excellent written and verbal communication skills, with demonstrated ability to translate complex information into clear, engaging content for diverse employee audiences.
  • Proven experience in developing and executing strategic internal communications plans that drive employee engagement and support organizational change.
  • Strong leadership skills with experience managing teams and cross-functional projects while maintaining strong stakeholder relationships at all levels. 
  • Deep understanding of internal communications channels and technologies, including digital workplace tools, measurement methodologies, and best practices. 
  • Experience in CRM platforms like Mailchimp, Poppulo, or Hubspot; Microsoft Office (including PowerPoint, SharePoint and Teams); and design software like Adobe Creative Suite or Canva. Knowledge of AI tools is a plus.  
  • Interest in media, entertainment, technology, brands, and advertising, ideally with curiosity about organizational development, employee engagement, and workplace culture. 
  • Experience in the advertising/marketing industry is a plus.

If you're a strategic, employee-focused communications professional passionate about building engaged communities, we'd like to hear from you.

Join WPP Media and help shape the future of our culture and employee experience. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://mybenefits.wpp.com/public/welcome for more details.

US Pay Range

$100,000 - $230,000 USD

Please read our Privacy Notice for more information on how we process the information you provide. 

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