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Vice President of Product, Buyer Experience

North Bethesda, MD

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

As the Vice President of Product, Buyer Experience, you will play a pivotal role in shaping and executing the product vision and strategy for Xometry’s marketplace with a focus on delivering seamless, intuitive, and highly efficient buyer experiences. You will oversee the strategic direction of the product, guiding a high-performing team of product managers, designers, and cross-functional leaders to optimize buyer interactions from discovery through checkout, ensuring that every stage of the buyer’s journey delivers maximum value.

This role will require a mix of deep product expertise, strong leadership capabilities, and a thorough understanding of both the buyer’s needs and broader marketplace dynamics. You will lead the development of long-term product strategies, foster cross-functional collaboration, and mentor teams to ensure that Xometry’s marketplace continues to deliver cutting-edge, customer-centric solutions. You will have the opportunity to drive key business outcomes by leveraging data, driving innovation, and aligning product priorities with Xometry’s mission and growth objectives.

What You’ll Do:

  • Lead Product Vision and Strategy: Develop a comprehensive product strategy for the Buyer Experience team that aligns with Xometry’s overarching business goals. Drive the long-term vision for the marketplace, ensuring a low friction buyer journey across all touchpoints.

  • Innovative Leadership: Inspire and lead a team of product managers and cross-functional teams to execute against an ambitious roadmap that enhances the buyer experience, optimizes conversions, and supports business growth.

  • Cross-Functional Collaboration: Work closely with engineering, marketing, design, data science, and sales leadership to ensure alignment on product priorities, roadmaps, and execution.

  • Data-Driven Decision Making: Utilize data, market insights, and customer feedback to inform product decisions. Lead the design of key performance metrics (KPIs) and continuously monitor the success of initiatives, adjusting strategies as needed.

  • Customer-Centric Focus: Constantly advocate for the buyer’s experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base.

  • Executive Leadership: Provide strong leadership to the team and act as a liaison between senior leadership and product teams. Present key updates, insights, and product opportunities to executive leadership and other stakeholders.

  • Marketplace Innovation: Drive continuous improvements to the marketplace, focusing on removing friction points, streamlining the path to purchase, and fostering an environment where buyers can make informed decisions quickly.

  • Mentorship and Development: Mentor and develop the product management team, fostering a culture of collaboration, accountability, and continuous learning. Guide your team to embrace an outcome-driven mindset and ensure that every member has the tools and resources to succeed.

What You’ll Need:

  • Proven Leadership Experience: At least 10+ years of experience in product management, with a strong track record of success in leading high-performing product teams. Prior experience in a VP-level or senior leadership role overseeing product teams is required.

  • Marketplace Expertise: Deep experience with digital marketplaces, particularly in B2B, e-commerce, or SaaS environments, with a focus on optimizing the buyer experience and enhancing user engagement.

  • Data-Driven Approach: A proven ability to leverage data and analytics to inform decision-making and drive product performance.

  • Cross-Functional Expertise: Extensive experience working across functional areas, including engineering, design, data science, marketing, and customer success, with a collaborative and influencing style.

  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders and executive leadership.

  • Strategic Thinking: Strong strategic thinking, with the ability to set the vision, make high-level decisions, and deliver results that drive company growth and customer satisfaction.

  • Change Management: Proven ability to lead and drive change within a fast-paced, scaling organization. Comfort with ambiguity and adaptability in a rapidly evolving business environment.

  • Education: Bachelor's degree in Business, Computer Science, or a related field; MBA or equivalent advanced degree preferred.

Why Xometry?
At Xometry, we are a mission-driven, dynamic company that values innovation, collaboration, and personal growth. As the VP of Product, you will play a critical role in shaping the future of our marketplace and working with stakeholders across the company to create solutions that matter. We offer a supportive and inclusive work environment where you can truly make an impact while growing your career.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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