Back to jobs
New

Director, Business Transformation

Los Angeles, CA

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking a strategic and results-oriented Senior Manager, Business Transformation to lead the optimization and evolution of our end-to-end supply chain, encompassing both direct sourcing and our dynamic marketplace processes. This highly visible role will be instrumental in driving efficiency, scalability, and a superior experience for both our buyers and suppliers. The ideal candidate will possess a deep understanding of supply chain principles, marketplace dynamics, advanced analytical capabilities, and a proven track record of leading cross-functional initiatives and influencing senior leadership.

Responsibilities:

  • Strategic Supply Chain & Marketplace Development:
    • Develop and execute a comprehensive supply chain and marketplace operations strategy aligned with Xometry's overall business objectives and growth targets.
    • Identify and evaluate opportunities to enhance the efficiency, scalability, and resilience of our sourcing, quoting, ordering, production, fulfillment, and payment processes across both direct supply and the marketplace.
    • Lead strategic initiatives to optimize marketplace dynamics, including pricing algorithms, supplier onboarding and management, and demand-supply balancing.
    • Drive the development and implementation of a robust Sales and Operations Planning (S&OP) process that integrates demand forecasting, supply planning, and marketplace capacity.
    • Establish and monitor key performance indicators (KPIs) across the entire supply chain and marketplace ecosystem, proactively identifying areas for improvement.
  • Advanced Forecasting & Demand Planning:
    • Lead the development and refinement of sophisticated demand forecasting models that incorporate historical data, market trends, marketplace activity, and promotional plans.
    • Collaborate closely with sales, marketing, and marketplace teams to ensure alignment of forecasts with business goals and marketplace dynamics.
    • Implement rigorous forecast accuracy measurement and drive continuous improvement initiatives to minimize deviations and optimize resource allocation.
  • Data-Driven Analysis & Insights:
    • Lead the extraction, analysis, and interpretation of complex datasets from various sources (ERP, CRM, marketplace platform, etc.) to identify actionable insights related to supply chain performance, marketplace trends, and operational efficiencies.
    • Design and maintain advanced reporting dashboards and analytical tools to provide stakeholders with clear visibility into key metrics and performance drivers.
    • Utilize advanced data modeling techniques (including advanced Excel, statistical software, and potentially database query languages) to simulate scenarios, assess impact, and inform strategic decisions.
    • Present data-driven recommendations and insights to senior management to influence strategic direction and resource allocation.
  • Supplier & Partner Ecosystem Management:
    • Develop and implement strategies for effective supplier relationship management across both direct sourcing and the marketplace.
    • Establish clear performance expectations, monitor supplier performance against defined metrics, and drive continuous improvement through collaborative partnerships.
    • Lead negotiations with key suppliers and partners to secure favorable terms and ensure reliable supply and service levels.
    • Develop and implement robust supplier onboarding and management processes for the marketplace, ensuring quality, compliance, and performance.
  • Logistics & Fulfillment Optimization:
    • Lead the optimization of end-to-end logistics and fulfillment processes, encompassing warehousing, transportation, and delivery, to ensure cost-effectiveness and timely delivery for both direct orders and marketplace transactions.
    • Evaluate and implement strategies to improve shipping efficiency, reduce transit times, and enhance the overall customer experience.
    • Manage relationships with logistics providers and negotiate favorable contracts.
  • Process Excellence & Continuous Improvement:
    • Champion a culture of continuous improvement within the supply chain and marketplace operations functions.
    • Identify and lead process improvement initiatives utilizing data analysis, Lean methodologies, and best practices to enhance efficiency, reduce waste, and improve scalability.
    • Document and standardize critical supply chain and marketplace processes, ensuring clarity and consistency.
    • Drive the adoption of technology and automation to streamline operations and improve accuracy.
  • Inventory & Working Capital Management:
    • Develop and implement strategies to optimize inventory levels across the supply chain, balancing supply and demand to minimize holding costs and prevent stockouts.
    • Utilize advanced inventory modeling techniques to simulate scenarios and assess the impact of policy changes.
    • Drive initiatives to improve working capital efficiency within the supply chain.
  • Team Leadership & Collaboration:
    • Build, mentor, and lead a high-performing team of supply chain and/or marketplace operations professionals (depending on the final level).
    • Foster strong cross-functional collaboration with sales, marketing, product, engineering, and finance teams to achieve shared objectives.
    • Effectively communicate strategies, progress, and challenges to stakeholders at all levels of the organization.

Qualifications:

  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field; Master's degree preferred.
  • Minimum 7+ years of progressive experience in supply chain management, with significant experience in forecasting, data analysis, and process optimization.
  • Demonstrated experience in managing and optimizing marketplace operations or similar multi-sided platform environments is highly desirable.
  • Expertise in advanced Excel modeling, data manipulation, and statistical analysis. Proficiency with data visualization tools (e.g., Tableau, Power BI) is a plus.
  • Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights and strategic recommendations.  
  • Proven ability to influence senior management and drive strategic initiatives across organizational boundaries.
  • Excellent communication, presentation, and interpersonal skills with the ability to effectively communicate complex information to both technical and non-technical audiences.  
  • Experience with ERP systems and advanced supply chain management software/marketplace platforms.
  • Strong understanding of financial principles related to supply chain and inventory management.

Preferred Skills:

  • Experience with SQL or other database query languages (e.g., Python, R).
  • Deep knowledge of statistical modeling and forecasting techniques.
  • Experience in the manufacturing industry, particularly with contract manufacturing or distributed manufacturing models.
  • Experience with supply chain optimization tools and methodologies (e.g., network optimization, simulation).
  • Experience in international supply chain and logistics.
  • Experience with agile methodologies and project management tools.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Xometry’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.