Delivery Executive

Who we are

Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. 

With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. 

Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.  

What is the opportunity?

Reporting to the Chief Customer Officer, as Delivery Executive, you will lead one or more of Zafin’s client relationships, with responsibility for
client engagement, end-to-end delivery, and customer success.

Mode of Work: Hybrid

What will you do?

• As Delivery Executive, lead end-to-end corporate and institutional pricing & billing program delivery, delivering to client expectations, while managing cost, scope, schedule.
• Strengthen existing client relationships and build new relationships to drive platform adoption, enable growth and elevate the Zafin brand.
• Drive year-to-year revenue growth, identifying/developing new opportunities and teaming with sales as appropriate.
• Communicate with clients at multiple levels, including senior stakeholders.
• Partner with stakeholders within the Zafin team, including Product, Cloud, and Sales.
• Contribute to building the Zafin business in the region, by contributing industry eminence and domain expertise to
  sales pursuits.

What do you need to succeed?

Must Haves:

• Minimum of 7–10 years in banking or financial services with a focus on corporate and institutional clients.
• Solid understanding of business concepts and issues, preferably in banking, core banking, core modernization, pricing & billing, global custody, sub-custody and cash management for corporate and institutional clients specifically
• Hands-on experience in implementing enterprise-level banking software solutions.
• Demonstrated leadership skills with the ability to inspire and motivate teams to achieve goals
• Excellent communication, negotiation, and problem-solving skill's
• Proven track record of delivering results in a fast-paced, dynamic environment.
• Knowledge of relevant industry regulations, compliance requirements, and quality standards.
• Computer Science, Engineering, Finance, Business Administration (advanced degree preferred), or equivalent experience.
• Domain knowledge in banking and financial institutions and/or large enterprise IT environment.
• Industry accepted certifications in program management, delivery management, and team management.
• Knowledge of cloud concepts, and software development / project lifecycle.

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.