Senior Engineer, Engagement & Retention

Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. 

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.  

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role

As a Senior Full-Stack Engineer in the Engagement & Retention division, you will be key in designing and building user-facing features that directly impact customer experience and retention. You will be a hands-on contributor, collaborating closely with the Engineering Manager, Product Manager, and cross-functional partners to deliver high-quality, scalable solutions. Our team owns and maintains critical technologies, including a customer-facing dashboard built with React, Node.js, and GraphQL. You’ll help shape technical decisions, mentor junior engineers, and champion best practices in code quality, performance, and maintainability, while continuously seeking opportunities to improve our systems and workflows.

This position will report to the Engineering Manager and is a remote role.

Responsibilities

• Own the delivery of new product features by working iteratively with the design and product owners to define and deliver new functionality
• Use monitoring and instrumentation to evaluate the success of your code and maintain quality
• Work in an agile, data-driven environment and have true ownership of the features you work on, from gathering requirements to delivering results
• Use data-driven decision making to improve your code (logs, usage analytics, monitoring)

Qualifications

• 3-5 years of software development experience.
• Experience working on web-based products, collaborating with designers and product managers to deliver impactful solutions.
• Expertise in modern JavaScript frameworks, particularly React, Node.js (Fastify), and GraphQL.
• Demonstrated experience building scalable React applications using functional components, hooks, and modular architecture patterns, while adhering to current best practices including state management, code splitting, and performance optimization.
• Strong experience with API development, service-oriented architecture, and scalable web applications.
• Strong understanding of modern front-end and back-end technologies, including performance optimization and observability.
• Excellent written and verbal communication skills with the ability to articulate technical concepts and influence stakeholders.
• Comfortable working in an agile, data-driven environment, leveraging analytics and experimentation to drive decisions.
• Passion for creating exceptional user experiences.

Our Technology Stack

• React 18 / GraphQL
  Node.js 20 / Fastify
• PostgreSQL
• Google Cloud Platform & Kubernetes

Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact. 

Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more! 

Benefits.  The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided. 

Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.

Please check out our careers' page to learn more about our culture, benefits, and open opportunities.

*applicable to in-office employees