Mobile App Ecommerce Merchandiser

Who We Are

Zenni Optical, the world's leading online eyewear retailer, pioneered the industry in 2003 with a mission to make prescription eyewear affordable and accessible to everyone. Based in the San Francisco Bay Area, Zenni offers adults and children the freedom to express their personal style through high-quality prescription and protective eyewear curated with a sense for fashion and an incredible selection. With over 55 million frames sold worldwide, the company has brought massive price disruption to the traditional retail model. 

Zenni is proud to be the Official Eyewear of the San Francisco 49ers, the Boston Celtics, Chicago Bulls, USA Volleyball, Columbus Crew, Ghost Gaming, TSM and more. Zenni has worked with designers and tastemakers on curations and collections, including Keke Palmer, Iris Apfel, Chase Stokes and George and Claire Kittle. 

With our recent EyeQLenz and VR Prescription Lenses for Meta Quest 3, we continue to innovate and serve our mission to help the world see better and live better.

Check out our Press Room for more information.

You will:

• Develop and execute e-commerce merchandising strategies for the mobile app that align with company objectives and goals to enhance the customer shopping experience.
• Analyze trends, customer behavior and competitive landscape to optimize product presentation.
• Monitor mobile app trends to identify opportunities for growth and improvement.
• Manage product assortment on the mobile app, considering seasonality, promotions and customer behavior.
• Utilize data analytics tools to track and measure the effectiveness of e-commerce merchandising strategies and make data-driven decisions related to sales, customer engagement and app usage.
• Conduct weekly analysis of sales performance and customer behavior to optimize product assortment and improve customer experience.
• Partner with the product development teams to identify new opportunities and oversee the launch on the mobile app.
• Collaborate with cross-functional teams to develop and execute promotions, campaigns, merchandising tactics that drive conversion and revenue growth.
• Work on improving the overall user experience of the mobile app, ensuring seamless navigation and a visually appealing interface.
• Collaborate with UI designers to implement improvements.
• Work closely with the mobile app product team to ensure the growth and adoption of the mobile app. 

You have:

• Bachelor's degree from 211/985 universities in marketing, business, or related field.
• 5+ years of experience in e-commerce merchandising, preferably in a retail or consumer goods mobile app environment.
• Strong analytical skills and proficiency in data analysis tools. 
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Knowledge of e-commerce trends, consumer behavior, and mobile app usability.
• Fluent communication and presentation in Mandarin and English
• Ability to manage multiple projects simultaneously and prioritize tasks based on business objectives.
• Strong attention to detail and organizational skills.
• Passion for ecommerce and staying up to date with industry trends and best practices.

We look forward to hearing from you!

We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.