Tools Lead - DevOps

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Read more about our marquee customer event Innergize at Innergize 2024

What will I be doing?

• Implement Infrastructure as Code (IaC) solutions using Terraform for multi-tenant environments, focusing on technical execution and best practices
• Develop and maintain CI/CD pipelines that align with organizational standards and security requirements
• Perform hands-on implementation of cloud infrastructure in Azure and AWS, ensuring compliance with architectural guidelines
• Conduct code reviews and participate in pair programming sessions to improve code quality and knowledge sharing
• Troubleshoot and resolve complex infrastructure and deployment issues in production environments
• Automate routine operational tasks using necessary scripting and tools
• Manage Kubernetes clusters, including deployment, scaling, and troubleshooting
• Collaborate with development teams to improve deployment processes and application infrastructure
• Document technical solutions, procedures, and knowledge to build team capabilities

What skills do I need?

• 7+ years of overall experience in Software Engineering with 4+ years of hands-on DevOps experience
• Strong technical proficiency in Terraform with demonstrated ability to implement complex infrastructure
• Proven experience building and managing infrastructure in Azure or AWS cloud platforms (preferably Azure with understanding on AWS)
• Advanced scripting abilities in Python and PowerShell with examples of automation solutions
• Experience implementing and maintaining CI/CD pipelines using tools ideally Azure DevOps and Jenkins
• Hands-on expertise with Kubernetes, including cluster management, deployment strategies, and troubleshooting
• Strong understanding of networking concepts, security best practices, and compliance requirements
• Ability to mentor junior team members through technical guidance and knowledge sharing
• Excellent problem-solving skills with a focus on practical, implementable solutions

Nice to Have:

• Azure or AWS certifications demonstrating technical expertise
• Experience with infrastructure monitoring tools like Prometheus, Grafana, or Azure Monitor
• Knowledge of GitOps workflows and tools like Flux or ArgoCD
• Experience with infrastructure testing frameworks
• Experience in Team City

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.