Sales Development Representative

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

The Sales Development Representative (SDR) at Zenoti plays a key role in driving growth by generating and qualifying sales leads through market research, outbound prospecting, and other lead generation activities. This role requires strong communication abilities, and an entrepreneurial spirit to adapt and thrive in a fast-paced, hybrid work environment.

What will I be doing?

• Work with the sales and lead generation teams to source new sales opportunities.

• Perform inbound lead follow-up and outbound prospecting/cold calling.

• Create and qualify opportunities by understanding customer needs and requirements.

• Research accounts, identify and build relationships with key decision makers, and generate interest.

• Maintain and expand a database of prospects.

• Team with channel partners to build a strong sales pipeline and support deal closure.

• Assess, qualify, and transfer leads to the appropriate Account Executive for formal sales presentations.

Skills & Qualifications

• Fluent in Spanish (preferred), with strong proficiency in English.

• Additional language skills in other European languages are a plus.

• Proven experience in Inside Sales, sales, or lead generation.

• Strong phone presence with experience making a high volume of calls per day.

• Exceptional interpersonal and communication skills.

• Demonstrated entrepreneurial spirit with the ability to take initiative and work independently.

• Ability to operate in a hybrid role—balancing strategic thinking with tactical execution.

• Business acumen to understand market dynamics and customer needs.

• Ability to conceptualize and explain complex concepts in a clear and compelling way.

• Effective multitasking, prioritization, and time management skills.

• Knowledge of social networking sites and popular business directories.

• Experience in the salon, spa, medical spa, or fitness industry is a plus.

Benefits

At Zenoti, we believe that when people feel good, they are able to do great things. We empower our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards.

We offer:

• Attractive base salary plus commission.

• Flexible work hours and hybrid work options.

• Programs, classes, and activities supporting physical and mental well-being, led by Zenoti's dedicated Chief Wellness Officer.

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.