Data Analyst

Data Analyst - Sydney

• Shape the future of decision-making at Zip by delivering high-impact insights that fuel growth, efficiency and better customer outcomes
• Join a collaborative Data Analytics squad that thrives on curiosity and ownership but also enjoy a fun culture (think game nights and KBBQ!)
• Hybrid working from our Sydney office with the flexibility you need to do your best work

Write your story with a career at Zip

A career in Zip’s Data and AI Squad means joining a team that supplies fast, reliable and future-proof data to power decision-making across our most interesting business challenges. You’ll work with teams across the business to embed data, analytics and AI into everyday decisions, enabling smarter, faster and more confident outcomes for millions of Australians.

As our new Data Analyst, you’ll take ownership of delivering trusted insights and data-led recommendations that drive measurable results. From performance uplift to efficiency gains to risk reduction, you’ll translate complex information into meaningful, actionable stories that make an immediate difference. You’ll also play an active role in uplifting our AI-enabled analytics capabilities, helping Zip adopt new tools and modern approaches to accelerate impact.

What you'll own

• Deliver high-quality insights that shape key business and operational decisions across your assigned domains
• Drive tangible business outcomes through data-driven recommendations that support growth, margin improvement or risk mitigation
• Support urgent operational or regulatory decision-making with trusted analysis and clear storytelling
• Leverage Zip’s governed DBT metrics layer as a single source of truth to strengthen reporting consistency and data governance
• Champion the use of AI-assisted analytics tools to improve productivity, decision speed and analytical quality
• Embed AI tools into business processes to help teams standardise workflows and boost efficiency
• Maintain strong delivery discipline across Tableau, JIRA and project workflows to ensure accuracy, transparency and compliance

What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

• Experience in a data analytics role with a track record of delivering measurable business impact
• Ability to produce high-quality insights and analytical support for critical business, regulatory or compliance outcomes
• Confidence working with a governed metrics layer such as DBT to drive consistency and strong data governance
• Skills across a small number of core tools including SQL, Tableau and dbt
• A natural curiosity to diagnose problems, identify opportunities and tell compelling stories with data
• Experience applying AI-assisted analytics to lift productivity and generate faster insights
• Commitment to uplifting data models and standardising reporting to align with modern data practices
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance  and great rates on fitness sessions through ClassPass
• Access to the Flare Benefits Hub and Novated Leasing with discounts on groceries, fuel, tech, fashion, dining and more
• 2 days paid volunteering leave per year
• Fee-free Zip products, and discounts with Zip merchant partners (AU) 
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne) 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#Li-Hybrid