Current openings at Buyers Edge Platform, LLC

The Pricing Analyst will be responsible for interpreting and translating complex/non-standard food service contracts. You will utilize scrupulous attention to detail to ensure accurate data entry, have strong communication and organizational skills.  Solid problem-solving skills and the ability to come up with creative solutions are necessary.  Over time, this employee would be able to work autonomously to handle large and/or complex projects along with the daily workflow and thus must be capable of using planning and time management skills to meet deadlines. Who we are: Buyers Edge Platform stands at the forefront of revolutionizing the food service industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire food service ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.    Today, we are one of the largest players in food service, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to food service excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.  This position is based out of our New London, CT office. We are unable to offer work sponsorship for this role. Your impact: Load food service pricing contracts into system with a high level of proficiency and accuracy. Field questions, internally and externally, regarding contractual matters. Accurately process and maintain customer alignments on contracts. Perform periodic verification of line-item accuracy. Attend and participate in regularly scheduled meetings. About you: College degree required or related work experience Minimum of 3 years of work experience High Proficiency with Microsoft Office Suite (specifically Excel) Excellent computer skills and ability to learn new technologies quickly Aptitude for critical thinking and problem-solving Strong time management and organizational skills Ability to meet deadlines Begin to identify opportunities to improve processes and bring to manager Strong interpersonal and communication skills Meticulous attention to detail Intellectual Curiosity Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for! What's in this for you: Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match. Grow with us. Enjoy strong training, development, and competitive pay. Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.

  The Onboarding Specialist plays a critical role in a customer’s first experience with the platform, serving as a primary point of contact during the onboarding phase. This role is responsible for coordinating the onboarding process, delivering tailored training, and ensuring that customers begin realizing value early in their journey. The Onboarding Specialist aligns platform capabilities with customer objectives, helping to establish the foundation for long-term success. In partnership with internal team, including Sales, Account Management, Accounting, Tax, and Product, the Onboarding Specialist helps drive adoption, increase engagement, and ensure a smooth transition to ongoing customer services. Who we are: Back Office, a Buyers Edge Platform SaaS solution, dismantles siloed restaurant technology systems, offering Accounting & Bookkeeping, Payroll, Food Cost Management, and AP Automation as a unified tech stack. Developed by restaurant owners for restaurant owners, Back Office goes beyond traditional software; it's backed by industry experts who guide operators to make faster, more informed business decisions surrounding revenue, cost of goods, labor, and compliance. Through a combination of continued education and user-friendly software, independent, multi-location, franchise, and enterprise restaurant groups gain actionable insights into their performance, empowering them to make data-based operational decisions!  This a hybrid role based out of our Littleton, CO office.  We are unable to offer work sponsorship for this role.  Your impact: Serve as the primary advisor during onboarding, managing the onboarding timeline and ensuring all setup components are completed Lead structured training sessions for customer users across key operational roles such as payroll, accounts payable, inventory, and reporting  Facilitate role-specific training and support to ensure customers are empowered to adopt the platform effectively from day one  Conduct value mapping conversations to connect customer goals with platform capabilities and highlight speed to value opportunities  Coordinate with internal teams (Sales, Account Managers, Tax, and Accounting) to gather key customer data and align on the onboarding timeline  Maintain accurate and up-to-date documentation of customer interactions, key decisions, and onboarding progress to ensure continuity and cross-functional alignment  Proactively identify early signs of onboarding delays, disengagement, or risk of dissatisfaction, and collaborate with internal stakeholders to mitigate issues  Provide structured feedback to internal teams to improve onboarding workflows, platform usability, and customer experience  Identify potential roadblocks or adoption risks during onboarding and proactively resolve or escalate as needed Contribute to the creation and improvement of onboarding materials, documentation, and training resources  Provide a comprehensive, well-documented handoff to the Customer Success team upon completion of onboarding  Reinforce platform best practices and set the tone for long-term customer engagement and success About you: 4+ years of experience in the restaurant, hospitality, or retain industry, ideally in a leadership or operations role  Prior experience in software onboarding, implementations, or customer training  Familiarity with platforms involving payroll, accounts payable, inventory, and reporting Strong project management, time management, and organization skills  Excellent communication skills, with confidence delivering structured virtual or in-person training  Consultative mindset with the ability to translate customer needs into actionable onboarding plans • Detail-oriented with a focus on documentation, accuracy, and follow-through Ability to work cross-functionally and manage multiple onboarding projects simultaneously  Comfortable adapting to evolving tools, onboarding workflows, and customer personas Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for! What's in this for you: Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match. Grow with us. Enjoy strong training, development, and competitive pay. Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required. We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.