Current openings at VTS

VTS is looking for an intelligent, self-motivated sales professional to join our team as a Principal Account Executive in our New York office. Our Account Executives are hard working, coachable, curious, adaptable and take a process-oriented approach to closing new business on a quarterly basis. If this describes you and being at the forefront of innovation in the world’s second largest asset class, then we want you on our team!  As a Principal Account Executive at VTS, you’ll lead net-new customer acquisition across strategic, high-value accounts. This role is designed for a senior, consultative seller who thrives in complex sales cycles, can operate at the executive level, and consistently closes large, multi-year deals. You will own the full sales lifecycle—from prospecting and discovery through negotiation and close—while partnering closely with Sales Development, Solutions Engineering, Product, and Leadership To thrive in this role you must be driven, and possess an eagerness to learn. A high level of accountability towards a quality work product. You value collaboration, engaging cross-functional partners to solve challenges to ensure the best strategy is applied to the client. You should possess a natural curiosity and desire to understand the business, customer insights, and real estate industry.  ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **  What Makes This Job Awesome? Help bring Commercial Real Estate into the 21st Century - map customer’s key issues to our solution Become an expert on the VTS product suite and value proposition (focus on driving tenant experience outcomes on an asset level through VTS RIse) Present to C-level executives on the value of the VTS solution through product demonstrations in person and via web tools Represent VTS and evangelize our vision through in-market events, industry groups, and CRE specific initiatives Prospect, nurture, and close new business Accurately forecast and execute on quarterly revenue targets Negotiate pricing and sales contracts to close new business while navigating multiple decision makers Work closely with sales, account management, and customer support teams to ensure our customers are successful Form relationships with senior decision makers, asset managers, and brokers at the top commercial real estate firms across the country What Makes You a Great Fit? 8–12+ years of B2B sales experience, preferably in PropTech, with a strong focus on net-new enterprise sales Proven track record of closing large, complex deals (typically $100K–$1M+ ACV) Experience selling to senior executives (VP, SVP, C-suite) Strong discovery, negotiation, and deal-strategy skills Ability to operate independently and manage long, consultative sales cycles Experience with CRM systems (Salesforce or equivalent) Preferred Experience in SaaS, Property technology, or data-driven solutions Background in selling multi-year or usage-based contracts   What VTS Values & How We Show It: Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!  Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!  Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!  Move as One - We work in an open floor plan to promote cross-functional collaboration.  Take Ownership - Be an owner of the company you’re building with our equity packages.  Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more! ABOUT VTS VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.  VTS maintains offices in New York, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $130,000 - $150,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to $290,000 - $310,000 depending on the base salary agreed upon and achievement to goals. EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.   If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com

As a technical leader, you'll drive high-impact, customer-facing projects across major business lines and play a pivotal role in advancing VTS's evolution into an AI-powered platform, further cementing our industry-leading position. To excel in this role, you'll leverage your experience with complex, tightly integrated applications and services, understanding both their challenges and immense opportunities. Your expertise in building and deploying AI-powered systems will be crucial, always underpinned by the same engineering rigor that guarantees quality, reliability, and scalability, ultimately leading to exceptional customer experiences. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** To thrive in this role you hold: Technical Leadership: You'll define the technical vision and architecture, ensuring the quality, scalability, and reliability of our cloud-deployed software systems. Strategic Collaboration: You'll partner closely with other Staff Engineers to align and coordinate technical investments across major product areas. Influential Consensus Building: You have a demonstrated ability to build consensus and drive alignment among diverse technical leads. Adaptable Expertise: You are technology-agnostic, quickly orienting to new codebases and tools. You also proactively explore and champion emergent technologies and their potential to solve complex problems. You possess strong programming skills in one or more languages such as Ruby, TypeScript, Go, or Python, or Ruby. Dedicated Mentorship: You prioritize the growth of both junior and senior engineers. You're adept at pairing, providing insightful feedback through one-on-ones, and offering comprehensive written reviews of technical proposals and pull requests. You also actively support teams in their daily development as a technical mentor. Impactful Problem Solving: You are a skilled problem solver capable of identifying and resolving complex technical issues with deep expertise, while also serving as a strategic thinker who creatively advances broad initiatives. AI System Experience: You have hands-on experience developing, building, and deploying AI systems. ABOUT VTS VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.  VTS maintains offices in New York, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $170,000 and $220,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.   EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.   All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.    If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com

As the Customer Success Operations Manager, you will work within the Customer Success team and focus on scale, efficiency, and data driving toward our revenue retention goals. Your mission is to remove friction for our customer success managers by optimizing processes, managing our success tech stack, and turning customer data into actionable insights. You will help ensure that our customer experience remains seamless and data-driven. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **Here’s what you can expect as a Customer Success Operations Manager: Systems Ownership & Integration: Own the operational effectiveness of core Consumer Operations systems, including Gainsight, Salesforce, Pendo, Slack integrations, and related tooling. Ensure systems are stable, scalable, well-integrated, and optimized for frontline teams Act as the technical point of accountability for system enhancements, integrations, and issue resolution. Proactively identify gaps or inefficiencies in the current tech stack and propose durable solutions with an AI first approach. Take ownership of ambiguous operational problems by structuring analyses, developing recommendations, and driving implementation. Create scaled AI solutions to operational problems using platforms such as Luvable, chatgpt, and n8n if needed. Client Operations: Own the creation of email and/or in-app outreach to our customer base to drive product awareness and adoption. This includes creating the copy, audience segmentation, and success reporting. Enable CSM team to best serve clients through scalable solutions such as Gainsight CTAs, automated QBR creation, and NPS Surveying. Build and formalize customer success workflows across the full member lifecycle, from onboarding through ongoing engagement and issue resolution. Help identify friction points and proactively design solutions. Voice of the Customer (VOC) Reporting & Insights: Be a thought leader/owner in the development and maintenance of reporting that surfaces Voice of the Customer (VOC) insights across Consumer Operations channels. Build scalable, automated reports and dashboards that highlight customer sentiment, recurring issues, friction points, and experience trends. Partner cross-functionally to ensure VOC insights are actionable and regularly incorporated into decision-making. Use data to connect customer feedback to operational drivers and improvement opportunities. Support client retention through scaled data analytics on product adoption. What Makes You a Great Fit? 3+ years in a similar role, such as Customer Success Operations or Sales Operations Ideally experience in a high-growth SaaS environment Strong project management and "change management" skills Proficiency in Salesforce, Gainsight, Excel, and AI tooling Experience building operational systems from scratch that has scaled successfully with business growth Demonstrated ability to troubleshoot technical issues across multiple integrated systems Exceptional written and verbal communication — you can explain complex technical issues to non-technical stakeholders and write client communications that build confidence Strategic thinking balanced with hands-on execution — you can design long-term solutions while rolling up your sleeves to solve today's problems Strong prioritization skills — you thrive when everything feels urgent and can make clear trade-off decisions Cross-functional collaboration — you build strong relationships across teams even when priorities compete Comfort with ambiguity — you can create structure and clarity in undefined situations What VTS Values & How We Show It Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!  Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!  Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!  Move as One - We work in an open floor plan to promote cross-functional collaboration.  Take Ownership - Be an owner of the company you’re building with our equity packages.  Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!   ABOUT VTS VTS is the industry's only technology platform that unifies owners, operators, brokers, and their customers across the commercial and residential real estate ecosystems. In 2013, VTS revolutionized the commercial real estate industry’s leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by real estate professionals across the globe. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.  Pay TransparencyAt VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $113,500 and $124,800 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.  EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.    If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com