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Quality Assurance Engineer

Draper, UT (Hybrid)

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this job

 As a Quality Engineer II, you’ll play a critical role in testing and validating customer-facing applications used by millions. You’ll help ensure our Web Storefront and Call Center platforms are stable, scalable, and continuously improving. Your work will directly influence the customer experience—and you'll have the autonomy and responsibility to make an impact from day one. You’ll be hands-on in manual and automated testing, contribute to test strategy, and work in a highly collaborative Agile environment.

What you’ll do

  • Execute test plans and contribute to the creation and evolution of test strategies
  • Own and test medium-sized features independently (UI and REST API)
  • Write, maintain, and run both manual and automated tests using Cypress, Playwright, or similar tools
  • Help mature our test automation coverage, including regression and functional tests
  • Contribute to building and scaling automated quality gates in CI/CD pipelines
  • Explore and investigate logs, telemetry, and monitoring data to analyze quality and identify root causes
  • Test applications across browsers, devices, and operating systems
  • Identify and document defects clearly and validate fixes
  • Collaborate with developers, product managers, and designers to deliver high-quality releases
  • Participate in Agile ceremonies, sprint planning, and team retrospectives
  • Apply risk-based testing approaches when balancing functional, regression, and exploratory testing
  • Champion quality practices within your team and contribute to a quality-first culture

What you’ll need

  • 3+ years of professional experience in QA/QE roles in tech organizations
  • Solid hands-on experience testing both UI and REST APIs (manual and automated)
  • Experience with automation frameworks such as Cypress, Playwright, or Selenium
  • Familiarity with JavaScript for writing automation scripts
  • Strong communication and documentation skills
  • Experience working in an Agile software development environment
  • Ability to follow and contribute to structured testing processes and best practices
  • Curiosity, collaboration, and a growth mindset—you’re excited to learn and iterate

Nice to have

  • Experience with Jira or other test/issue tracking systems
  • Exposure to CI/CD tools and automated quality gate implementations
  • Experience with SQL or basic data validation
  • Experience with Application Insights or other observability/monitoring tools
  • Interest in or experience using AI tools for testing or generating test scenarios

Perks

  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals 
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 #LI-Hybrid

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Expert: You lead test automation efforts across teams, build shared frameworks, and mentor others.

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