Back to jobs
New

AI Product Specialist

New York City

Adonis is the leading AI Orchestration platform for healthcare payments, purpose-built for healthcare organizations seeking to transform their revenue operations. Adonis is headquartered in New York City, and raised $31 million in Series B financing in 2024. Our mission is to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care.

Traditional Revenue Cycle Management processes often struggle with inefficiencies, costing providers up to 15% or more of their potential revenue. Adonis addresses these challenges by leveraging advanced automation, data science, and AI to create the infrastructure that RCM teams need to detect vulnerabilities, optimize workflows, and deploy precise solutions that drive reliable and scalable financial outcomes. Whether identifying issues before they escalate, recommending tailored resolutions, or automating the deployment of those resolutions, Adonis creates a seamless, future-proofed approach to RCM.

Adonis is on a mission to automate Revenue Cycle - and our agents are at the center of that vision. The Adonis approach is to diagnoses problems, recommend solutions, and automate resolution, all using our agentic capabilities. 

We’re hiring an AI Product Specialist to bring these agents to life. In this role you’ll operationalize agent deployments and turn business use cases into structured, executable automations. You’ll dive into data, build agentic automations, and oversee agent performance - ensuring our AI agents deliver accurate and high-impact results across our customer base. You’ll also be at the forefront of R&D and experimentation at Adonis, partnering with Product and Engineering to deploy and validate new use cases with speed.

RESPONSIBILITIES:

Operationalize AI Agent Deployments

  • Write and maintain SQL queries to extract and transform data from customer systems
  • Translate business use cases into structured, documented workflows and agent scripts
  • Partner with Engineering to build and automate agentic workflows using Python or other scripting tools.
  • Run experiments and pilots to validate new use cases, flag edge cases, and identify blockers

Monitor & Improve Agent Performance

  • Track daily agent activity, flagging errors or breakdowns in performance
  • Evaluate AI Agent performance and collaborate with Product and Customer Success to refine experiences.
  • Continuously iterate based on client success metrics and user feedback.
  • Troubleshoot issues with agent workflows and surface technical blockers to relevant teams.
  • Partner with Product to evaluate agentic performance. 

Enable Scalable Execution

  • Write SOPs and documentation to support cross-functional operations
  • Collaborate with internal and external vendors to drive smooth execution
  • Serve as the internal go-to expert on how agents behave and how to debug issues

Test & Assure Quality

  • Create comprehensive evals and test cases and rigorously QA AI Agents to meet both Adonis and customer quality standards.
  • Build scalable QA tooling where needed, ensuring customers can trust agent performance

Provide Product Feedback

  • Work closely with Product Managers and Engineers to surface bugs, identify product gaps, and suggest new features based on real-world usage.
  • Help shape the future of the platform with actionable insights from your daily work.

Support Sales Efforts

  • Collaborate with Sales to build AI Agent MVPs that showcase capabilities during the presales process
  • Contribute to compelling demos that win new business

 

QUALIFICATIONS: 

  • You have 1–2 years of experience through work, internships, or standout personal projects that demonstrate your technical skills and creative thinking.
  • You’re confident working with SQL and Python, and you’ve got experience in automation, scripting, or using low-code/no-code platforms to streamline processes.
  • You’re deeply curious about Agentic AI and voice technology. You follow new developments in the field and have dabbled in prompt engineering or conversational design—whether for school, work, or just for fun.
  • You naturally break problems into smaller pieces and enjoy experimenting with different solutions. You iterate quickly, draw inspiration from others, and build on what you’ve learned before.
  • You know how to juggle multiple tasks, manage your time, and communicate clearly. When priorities shift, you adapt—and you’re not afraid to ask for help when it’s needed.
  • You’re highly detail-oriented and process-driven - you naturally write things down and improve documentation as you goYou take full accountability for your work. You move fast, make smart trade-offs, and do what it takes to deliver results. You don’t wait for someone else to step in—you lead the charge.
  • You thrive in fast-moving, ambiguous environments. You’re hungry to learn, excited by challenges, and maybe even thinking about building your own thing someday.
  • You have a Bachelor’s or Master’s degree in a technical field or equivalent experience with prompt engineering.

The base salary range for this position is $120,000 - $140,000 yr. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer competitive equity and benefits packages.

Perks at Adonis 

  • Competitive Equity Packages 
  • Employer paid medical insurance 
  • Employer paid dental insurance 
  • Employer paid vision insurance 
  • Employer funded HSA 
  • Parental Leave 
  • Commuter Benefits 
  • Office Lunches Everyday 
  • Office Snacks 
  • Generous PTO
  • Located in 3 World Trade Center with easy access to all trains and the path, and amazing views of the city 

At Adonis, we’re super excited to have moved into a new office space. We are a hybrid company where our team members spend time in office, to enjoy the exciting perks that we have.

Adonis is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Adonis, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Adonis.io’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.