Job Application for AML & Screening QA Specialist at Adyen

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This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The AML & Screening Quality Assurance Team

The team performs quality assurance on assessments performed by the AML & Screening Investigation teams as well as the Merchant Fraud team. The purpose of this process is to identify incidental and structural deficiencies in our Anti-Money Laundering and Counter-Terrorism Financing Monitoring, Customer & Transaction Screening, and Merchant Fraud investigations in order to minimize Adyen’s risk exposure.

What you will do

You will perform quality assurance testing on the assessments performed by the AML & Screening and Merchant Fraud investigation teams located in Amsterdam, Madrid, and Sao Paulo. This entails:

Providing feedback to specific investigators or teams on areas of improvement;
Providing targeted trainings to address any recurring deficiencies on a group or individual level;
Updating existing guidances and/or drafting new guidances;
Performing data analytics on QA results and identifying possible trends or patterns and their possible root cause;
Preparing reports on our findings and the presentation of these results to the relevant stakeholders;
Acting as a liaison between the 1st Line investigation teams and their 2nd Line counterparts.

Next to these core tasks, you will also play an instrumental role in further maturing the QA framework within these domains by optimizing processes, documentation, and tooling. Projects and side tasks can include taking ownership of risk gaps or inconsistencies that have been identified in our processes and ensuring that these are resolved, improving upon documentation, and identifying efficiency blockers in the investigation or QA processes, etc.

Who you are

Curious and analytically oriented professional with an operational execution focussed approach;
Possess excellent written and verbal communication skills (English);
Adept at spotting unobvious risks that others may have missed;
Proficient in effectively sharing insights and knowledge with others;
Critical, improvement oriented, and take initiative in suggesting, taking ownership of, and implementing improvements;
Enjoy challenging yourself and you thrive in a fast-paced environment with frequent shifts in prioritization;
Nice to have: an affinity for data analytics and familiarity with programming languages (e.g. Python, SQL)

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

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The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our Applicant Privacy Notice.

What excites you about the prospect of joining Adyen and how does this specific role align with your career aspirations?

Please elaborate on your most relevant QA experience (Otherwise refer to your related AML/CDD experience)?

Are you currently based in The Netherlands?

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Could you please provide an estimate of your preferred annual base salary (bruto)? (You can also mention a range).

At Adyen we work with a hybrid work policy. Do you agree with our in office policy of min. 3 days a week?

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At Adyen, we strive to create an accessible and inclusive experience for all candidates. Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.

Demographic Survey - NL

Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy.

*Based on the classification provided by the central bureau of statistics in the Netherlands.

**At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.

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For Dutch citizens: Which culture* was alongside the Dutch significant in your upbringing?

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Do you consider yourself part of an under-represented group? (This may relate to elements of identity such as gender, sexual orientation, race or ethnicity, neurodiversity, disability and/or other elements of identity not listed here)

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AML & Screening QA Specialist

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Demographic Survey - NL