Head of Global Communications (Bangkok-based)

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Why Agoda?

Agoda is a leading global travel tech company on a mission to make travel easier and more rewarding for everyone. Headquartered in Bangkok, we unite over 90 nationalities who share a passion for discovery, innovation, and impact. We move fast, experiment boldly, and let data guide our decisions. Our technology connects millions of travelers to the world’s best stays and experiences every day. At Agoda, you’ll find the scale of a global platform with the spirit and agility of a startup.

This is a unique moment to join Agoda: you’ll work in direct partnership with the CMO and executive team, shaping communications that influence travelers, partners, employees, and policymakers across 200+ markets. Our culture rewards ownership, experimentation, speed, and measurable impact. We offer relocation and visa support, competitive compensation, and strong benefits from our Bangkok HQ.

The Opportunity

Reporting directly to the CMO, you will shape and amplify Agoda’s global narrative across consumer and corporate PR, crisis management, internal communications, and employer branding. You’ll set the strategy, lead a high-performing team, and partner with senior leaders to shape Agoda’s reputation worldwide.

Key Responsibilities

• Set Global Communications Strategy: Architect and execute a unified approach across PR, internal comms, and employer branding to build and protect Agoda’s reputation
• Lead Storytelling & Newsroom: Oversee high-impact, multi-market storytelling powered by data and creativity, partnering with in-house and agency teams
• Executive & Crisis Counsel: Advise the CEO and the rest of the C-Suite on media relations, thought leadership, and reputation management, including crisis response.
• Drive Internal Alignment: Deliver strategic communications that engage and inspire employees, strengthening culture and alignment.
• Elevate Employer Brand: Position Agoda as a top employer in Asia and beyond through compelling, authentic communications.
• Team Leadership: Inspire, develop, and scale a diverse team of communications professionals, both local and remote.
• Stakeholder Engagement: Build strong relationships with internal leaders, media, partners, and vendors.
• Measure & Optimize Impact: Leverage analytics and emerging technologies to track, measure, and optimize communications outcomes.

What You Bring

• Extensive Communications Leadership: 12+ years of experience in leading global communications or agency teams with high editorial standards.
• Crisis Management Expertise: Proven ability to navigate complex issues with external stakeholders.
• Humble, Trust-Building Approach:Earns trust through openness and hands-on collaboration, not title or credentials.
• Builder’s Mindset: Creative, data-driven, and experimental approach to designing scalable systems and processes.
• Multi-Market Experience: Track record of delivering impactful stories across diverse markets.
• Tech & Data Fluency: Curiosity for emerging tools, including AI, to enhance storytelling and communications.
• Team Leadership: 5+ years managing high-performing, diverse teams.
• Stakeholder Management: Experience working with C-suite and senior leaders.

Ready to shape the voice of a global brand and lead a world-class team?

Join Agoda and make your mark on the future of travel communications.

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.