Remote Operations Centre Lead

AirTrunk HQ - North Sydney

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot

Be part of APJ’s largest data centre business and Grow\@Hyperscale, where bold ideas become real‑world impact. We’re building a Remote AI‑Powered Operations Centre (ROC) to centralise operations across our platform. As the ROC Lead, you’ll shape the strategic direction, ensure automation and remote operations align with business goals, and turn complex operational needs into enterprise‑level outcomes.

What you’ll do


You’ll guide the ROC’s operational vision in partnership with technology, automation, and local operations teams. You will help design and scale a resilient platform, champion continuous improvement, and deliver measurable gains in reliability, efficiency, and customer experience. You’ll provide clear insights to stakeholders, oversee high‑level incident response, and uphold best‑practice data governance and compliance through strong documentation and executive‑ready dashboards.

What you’ll bring

  • 8+ years’ experience in data centre or critical asset operations with senior leadership responsibility.
  • Strong capability in incident response, change management, and continuous improvement.
  • Excellent communication and stakeholder engagement skills at all organisational levels.
  • Practical experience with AI, automation, and agile methodologies in critical environments. 

The AirTrunk Culture 
 
Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.
 
The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.
 
Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.
Now’s your chance to Grow@Hyperscale.
 
**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**

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The electrifying buzz at AirTrunk wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together.

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