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Supplier Quality & Product Assurance Liaison

Binghamton, NY

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

As a Supplier Quality & Product Assurance Liaison you will be responsible for;

  • Monitor supplier action plans, priorities, and milestone progress.
  • Verify proper execution of work instructions, processes, and procedures on the production floor.
  • Maintain configuration control and ensure documentation accuracy throughout product lifecycle. Ensure all requirement deviations are documented and communicated to quality group.
  • Oversee inspections and testing to confirm compliance with standards.
  • Ensure timely Data Pack delivery and closure of supplier nonconformity reports with effective corrective/preventive actions.
  • Identify discrepancies between customer requirements and supplier inspection criteria.
  • Track and validate implementation of corrective actions and repair/rework documentation. 
  • Ensure Product  requirements are applied across design, qualification, manufacturing, and testing phases at the supplier site.
  • Verify compliance with all applicable quality requirements for procured items. 
  • Support supplier QMS development per ISO9001/EN9001/AS9001 standards, including:
    • Configuration/document control
    • QMS maturity
    • Process adherence and maturity
    • NRB action closure
    • Production-line continuous improvement
    Support industrialization by identifying and mitigating production risks.

Qualifications;

  • Bachelor’s degree in Engineering, Quality Management, Industrial Technology, Aerospace, or related technical discipline.
  • 5+ years of experience in quality assurance, supplier quality, manufacturing engineering, or product assurance—preferably within the aerospace or high‑reliability industries.
  • Strong knowledge of Quality Management Systems (QMS) and applicable aerospace standards, including:
    • ISO 9001
    • EN 9100 / AS 9100
Hands-on experience with:
  • Configuration management
  • Documentation and change control
  • Process audits and process maturity assessments
  • Root cause analysis and corrective action (5-Why, 8D, Ishikawa, etc.)
  • Proven ability to interpret technical drawings, work instructions, specifications, and inspection criteria.
  • Experience conducting or supporting: Product inspections, Qualification and acceptance testing, Nonconformity management (NCR, NRB, CAPA activities), Demonstrated ability to work onsite with suppliers and influence their quality performance through guidance, oversight, and continuous improvement methods.
  • Strong understanding of manufacturing processes and production line workflows.
  • Excellent communication and reporting skills, with the ability to interface between suppliers and internal customer quality teams.
  • Ability to travel as needed to supplier locations.

 

Salary Range: $80K-$110K

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience 

 

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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