Head of Design

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,200 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. 

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About The Role & Team

We are looking for a Design leader to lead Product Design for Amplitude’s full suite of products. You will partner closely with leaders in Product Management, Engineering and Go-To-Market to craft a delightful multi-product experience for our customers. You will be a key member of the Product Development leadership team reporting to the Chief Product Officer. You will manage and lead our talented team of Designers and Researchers, shape our product design strategy, and lead future and visionary design work. This position requires a design leader who thrives in creating clarity, is comfortable navigating complex domains and has experience designing for technical and non-technical users.

As Head of Design, you will: 

• Lead, mentor and inspire our product design organization by fostering a collaborative and creative work environment. 
• Be a key member of Product Development Leadership, working closely with engineering, product management, and Go-To-Market to bring our vision to market
• Define, direct and influence design strategy and set the design quality bar for the Amplitude suite of products, bringing together multiple product areas into a holistic experience
• Define the product design process with Engineering and Product to continuous improve the user experience for thousands of customers by helping them capture the right data to understand and optimize their digital experience
• Play a key role in customer, prospect and partner interactions, and be a strong voice for Amplitude in the broader product community
• Foster a design culture that encourages rapid design experimentation and strong collaboration across product, engineering, and the business.
• Champion user research and usability testing to inform design decisions. Use data and user feedback to continuously improve the user experience.
• Create broad visibility into learnings and impact; develop organization-wide understanding of and enthusiasm for the strategic impact your team delivers to the company

You'll be a great addition to the team if you have:

• Experience with aligning a design org around our core values of humility, ownership and growth mindset. You recognize that ideas come from all areas and empower people to strive for inspiration and innovation
• Have a successful track record of leading cross-functional teams to deliver great product experiences for both technical and non-technical customers. Can align the teams’ focus around the highest impact experiences
• Hired and managed a growing team across multiple levels and skill sets
• Exhibited relentless customer focus, and enjoy being a spokesperson for customers and prospects. You inspire others through customer stories, and love being in the field with sales and customer success
• A strong portfolio showcasing a range of product design work, including web and mobile applications.
• Operate well in the unknown, and enjoy crafting strategy and vision for a quickly changing industry
• Able to lead by showing. You are a player/coach - being able to look at the big picture and dive deep into the details. 
• The ability to balance creativity and pragmatism while being able to evangelize and execute on a vision with focus and clarity.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
• We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $337,000 - $506,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $303,000 - $456,000 total target cash (inclusive of bonus or commission)

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